FeetUp®Reviews of feetup.com

Next time choose another fare for ups... preferably the one that they call you upon delivery! I Still havent got my delivery!!!

Der Hocker ist sehr gut verarbeitet. Aber für mich nicht geeignet, da trotz ordnungsgemäßer Benutzung Hämatome an meiner Schulter abgebildet haben. Auch der Rückversand ist nicht Benutzerfreundlich erst muss man anfragen und dann die Versandkosten selber tragen. In der Zeit arbeitet die Firma munter mit meinem Geld. Ich bin mal gespannt, ob noch etwas folgt.

A pesar de ser un artículo bastante caro, el aparato llegó defectuoso, ya que cojeaba (los boquetes para unir las piezas no estaban situados a la misma altura). Solicité el reemplazo del aparato (para lo cual tuve que desplazarme yo misma a la oficina de FEDEX) y tras varios intentos, ha tardado casi un mes en llegar el segundo aparato, que sigue cojeando, aunque algo menos. Como mi hija lo necesita para sus entrenamientos, nos vamos a quedar con él, pero esperaba perfección en algo que es tan caro y no se ha conseguido.

I haven’t been able to do the inverted position yet, hence the rating… Otherwise, I like the product – it’s sturdy, aesthetically pleasing, versatile, and easy to assemble. I truly see potential in it and hope to master the technique soon.

They seem to have a terrible issue in responding to messages. I've tried to reach out and their response time is sorely lacking. Their phone number doesn't work. I guess they really aren't interested in keeping customers. I wanted to know one simple question if the red cushion would be back in stock that would take 10 seconds to answer, but I guess they're so busy posting videos on facebook, they can't handle customer service. In response to feetup, no. I actually reached out the first time on Wednesday. So I stand by what I said. Far too busy posting videos marketing your product instead of handling existing customer service. Not only that, the fact that you reached out to me OVER the weekend when you said you don't handle messages on the weekend to follow up on my attempt to purchase from the website in Canada. So you can follow up if you think there's a purchase, but you can't follow up otherwise? Hmm. I totally would understand no response on the weekend, but you had well over 48 hrs. before you responded, and in my opinion, as a large company, that's not great. And again, your phone number is not in working order either. Again, I would argue customer service is sorely lacking. And I see from others that I'm not the only person with this complaint. I'd also argue that you responded quicker HERE than you ever did to my multiple attempts to reach out. It doesn't look great. It looks like you're busy selling but after that, who cares, right?

I’m missing hardware to put my trainer together and have not received good customer service support to fix this problem. I’m still waiting for a customer service rep to let me know what their solution is.

Return policy is unfair