FeetUp®Reviews of feetup.com

I am extremely disappointed with my experience. Despite the product being under warranty, it took an unacceptable six months for delivery. I had to make eight attempts through emails and follow-ups, which is unacceptable. This prolonged delay and lack of communication made me feel frustrated, undervalued, and questioning the company's commitment to customer satisfaction. This experience tarnished my perception of the brand, and I cannot recommend their products or services based on this ordeal. It's disheartening to think that had I purchased a new product, I might have received it within weeks. In today's market, timely and effective customer service is crucial for maintaining trust and loyalty. This experience has certainly cast a shadow on my perception of the brand, and I hope they address these issues for the sake of their customers.

Wrong color arrived. Also did not include extra headrest piece as ordered. Wrench was too large for the screws that were sent. Glad I bought it on sale but still not worth the price.

I haven’t received it yet. Processing / shipping are super slow.

Box damaged, poster is ripped, so I need to re order. Not Feet ups fault. Phone holder came with it, so now I have two.🤔 Dissappointed after $250 i need to now pay for the app. I am a stage 4 cancer gal, just trying to keep walking. Well made, sturdy and the immediate core activation is incredible, could do without recurring fees.

Still didn’t get my item

I'm disappointed because the app does not work on newer updated Androids. ALL MATERIALS are on the app. I'm so sad. Bench is beautiful. Waited weeks on the wait list. It will be perfect if the app works. Now it's just collecting dust, in hopes the app works soon.

Provide phone number, respond to emails.

DO NOT ORDER THIS! This is the worst product with the worst customer service. I cannot believe I fell for all of the ads. Be suspicious of companies who do not offer a customer service phone line. AVOID THIS COMPANY AT ALL COSTS!!