FedexReviews of fedex.company

Deliver on time and service is great

Another lost package , 2 in a roll from Cincinnati. Real poor customer service, they say it was delivered. I have cameras, not delivered here, I thought they took photos to prove they left it like some other company's

#1 - I HATE FEDEX!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Time after time, after time, after time Some 'company' ships by FedEx - and it has time, after time, time been an absolute NIGHTMARE. They hire the dumbest drivers, surely the scrap the bottom of the barrel for drivers - We have 3' x 4' sign mounted to our gate with our address written white on black in 1' letter, and still the idots go right past - down the road, and on returning from the dead end of the road = they pass it twice and con not see it - nor will they Call even though our phone number is on the package. We have talked to the Billings office twice - left explicit directions twice and still their drivers go right past -time and time again. One star is far more than they deserve.

FedEx delivery personnels absolutely do not care about the customers packages. They delivered a package for me and left it outside of the building, like who on god’s green earth would do that? Not a person with a functional brain I assume.

This is a very third class plz beware dont send any parcel go to dhl is very good send to my family but now nobody delivered my package very bad experience in my life

My second review of FedX in 6 weeks. Even worst than the 1st. Ordered a part from Charbroil. FedX received it 10/12 in Georgia. Arrived in Edison NJ afternoon of 10/15. That's not too bad. Now it's scheduled for delivery 10/19. Come on now it's just over an hour from my house and it's going to take 4 days to arrive. Think it must be farmed out to the pony express.

On 9/10/20 my son sent me three large 50 lb boxes through Parcel Monkey and then got picked up by FedEx In Albuquerque to be shipped to Florida. All three parcels were scanned in Albuquerque, but only 2 of them made it to Florida. I have been on the phone with FedEx many times trying to find my package. I have been lied to by supervisors saying they would try to track it down and they would get back to me which never happened. Everyone I have spoken to just nonchalantly just keep saying I guess it’s lost we’ll just file a claim for you, but I do NOT want to close this case as I NEED that package-it contains ALL of my medical records and it was the only reason I kept my storage unit for 3 years (totaling $2,700 over 3 years). How do you lose a 50 pound package? Also, the 2 packages that did get here were torn and open. I took pictures but I can’t upload them here. On top of all that, I just got notification Parcel Monkey was taking $38 more out of my account and said that the weight was wrong. That is not true as all 3 packages were weighed on the same shipping scale twice each for accuracy-AND if that were truly the case why would they tell me that over a month later. I’m disgusted with this company. I’ve lost ALL my important paperwork and many hours searching for my life.

If it weren't for 'Cast Away', I'm sure this company would've been out of business by now. What a bunch of amateurs! Four months ago I received a payment notification in a text message as my package was supposedly held. As I had used a just expired credit card, payment bounced but the package was delivered anyway. I didn't receive any follow-up communication. Until of course I had another package coming via FedEx. I received an email this time saying I had to pay both invoices. Fair enough so I did, successfully this time. Altogether I had to pay about 24% of the total value of my orders! That's nearly 1/4th! Do you understand how completely insane that is? FedEx doesn't even bother to explain how they calculated this amount. Where's all this money going to? What's it used for? Do they have any sense of transparency? All I can find on your website is a 10 (!) page confusing PDF about these rates. The first order involved Monkey Lights bike lights (USA), the second was a Montanc Vacuum cleaner (Korea). Both Kickstarter projects. So for supporting new technologies and startup businesses, I'm being punished. But if I'd buy endless amounts of crap from Wish or AliExpress, it's all being sent to my doorstep at no additional charge. But okay, I can complain about prices and clumsy payment methods like anyone else. It may not be fair. The worst part about this company is their shocking 'dump delivery', which makes the above look like a very tiny issue. DUMP DELIVERY? Yep. This is the second time FedEx just dumped my important package in the streets! Last time they dumped it near my mailbox and this time they dumped it at the front door of a neighbor that lives 5 houses away from me. At both times there was someone at home but no one ringed our door or tried to call us. The delivery update was sent at 6:46pm, stating the package was delivered at 1:15pm. So for 5 and a half hours, I didn't even know it was delivered. They didn't even leave a note. Nothing. The sheer lack of respect for one's property is astounding! The people at FedEx are nothing but criminals that should not be handling any goods. I have no issues with any of the other delivery services. FedEx is by far the worst and most expensive delivery service I've ever experienced.