FBC TravelsReviews of fbctravels.com

THEY ARE A SCAM!!! They just take your money. DO NOT BOOK WITH THIS AGENCY. If I could give them zero stars, I would. I booked a flight for my daughter and me. They then called me to “confirm” and tell me that I was limited to a personal item only. We were traveling to NY and needed more space for sweaters and coats. They then proceeded to “help” me find another flight where I could have a carry on, but this flight was now going to cost me $200 more. I had to bite the bullet because we were going to surprise my Goddaughter for her 18th birthday. Well, unfortunately, my daughter and I got the flu and couldn’t fly. I called FBC Travels to see if I could get a credit. I had to pay $99 to cancel (which I totally understand that fee) but I would only get a credit of $189 in total. Mind you, our tickets cost $689. I told them to forget it. I was not paying another dime. I was in a rush to get these tickets, and didn’t read the reviews. Do yourself a favor, and do not book with these people.

SCAM WARNING — FBC TRAVELS IS A TOTAL FRAUD I am furious. FBC Travels is a complete SCAM. I booked airline tickets on July 31, they sent me a “confirmation”. Next day they called saying the price “wasn’t available” and pressured me to pay $200 more, threatening that I’d lose my money because they “don’t do refunds.” The offer: different airline and different airport, higher price. After much arguing I agreed. I received another email with confirmation and with TICKET NUMBERS. Being suspicious, I called the airline, and confirmed the reservation was active. Last week, I wanted to change my seat only to discover FBC Travels had cancelled my tickets. I asked the airline if the cancellation was because of the problems the airlines are experiencing, they assure me NO, FBC had cancelled I called FBC, they said the airline had cancelled, and fed me LIES for days — excuses, fake investigations, no supervisors. Then a supervisor named Luisa told me the most outrageous lie of all: 👉 “We never made a reservation for you, and we never charged you.” I have proof in my hand — ticket numbers, emails, credit card charges--everything — and she still said, “File a dispute with your credit card.” And hang up Because of their scam, I had to rebook last-minute and pay MORE THAN DOUBLE. FBC Travels is dishonest, abusive, and dangerous. They: • Send fake confirmations • Take your money • Cancel your flights • Lie to your face • Refuse refunds • Deny everything SCAM SCAM SCAM. RUN from them!!!!

Don’t ever book throw them they are lier they put amazing good price on line you book and then next day they call you saying your booking wasn’t completed you need to pay even more then Expedia!!! The worst

This is SCAM I never had such a bad experience with any travel. Customers should have the protection from the authorities, THIS IS USA!!! Really sad and frustrated. The price, you see, is just to withdraw your legs, and they send the initial confirmation with a number, but, once you gave them the card details, the game will start! Really bad and I can't imagin that this happens in USA! After that, they offer to you another flight, which is not what you want, neither the price, day of flight, date of return... AND THE PRICE IS MUCH HIGHER, and if you want to cancel, SAYING IT US NOT REFUNDABLE AND NOT EXCHANGABLE. So you are obliged to accept what they offer. I can't imagine what is happening. When you check in with flight company, no any luggage been allowed and you have to pay for the luggage, although on the initial confirmation, there is mentioning about the luggage and how much is allowed for cabin. This is a very bad company, and if there is less than - Zero , I will give my assessment. SAD ON USA, TO ALLOW SUCH THINGS TO Happen. WHERE IS THE PROTECTION OF THE CUSTOMERS! I think should be go to the court. REALLY SAD

Absolute scam! Stay away!

They are bait and switch. They will get you to use your credit card and then have you call them immediately and say that you need to upgrade— once they get you to agree then they can bill your card. They’re a scam. Sadly there is no consumer protection.

Scam, you do not get a ticket. BE WARNED these are stand by only suggestion flights not real flights. If you don't care which airport, date you will be coming or going from go for it. Otherwise steer clear!!!!

Buyer Beware - Bait and Switch Tactics!!! Where do I begin with how horrible this experience has been?! I booked an economy flight for an out of town friend to come and visit me. My friend received a voice message to let them know their booking was "on hold" the voice message was transcribed to text and the information was virtually nonsensical. My friend contacted me and let me know that they were informed that their flight was on hold and would be "standby" and they would NOT be allowed a checked bag as this was a "modified economy" booking (so luggage was NOT allowed, not even if they wanted to pay for checked baggage). After the speaking with my friend, I contacted the company and 1 hour and 45 minutes later, I ended up having no choice (due to their cancellation policy) but to spend double what was advertised on their platform in order to upgrade the flight from "modified economy" to regular economy. There's the bait and switch. When I informed them that they seemed to have mis-advertised the flight and that I would like to cancel the booking (which shouldn't have been a problem since they hadn't actually booked the flight. They said it was impossible and my card was already "soft charged" and if I contacted my credit card company to block the transaction they would "flag my card" and I wouldn't be able to use their service in the future and I'd be put on a "list". At which point I lost my temper and informed them to PLEASE add my name to their list as I would NEVER use their services or any discount service of the kind again. After some heated back and forth we came to an agreement. Which still feels off. At this point I STILL have not received confirmation or e-tickets. (which I was assured would be in my email by "mid morning" today. I'm so angry, I'm almost certain that I have been the victim of a scam. I will NEVER use them or any other discount travel company again. I will be contacting the better business bureau and any and all other platforms to make sure this company is highlighted for the bait and switch scamming agency that it is. Buyer Beware!!!