Elizabeth
Needed new flights at a comparable price
My flights needed to be changed and Martin helped me find a new arrangement at a comparable price that worked with my travel dates.

We are fortunate to be dedicated to professional and responsible company management. Our travel specialists are guided and motivated by our guiding values, helping us to serve a diverse range of customers. In addition, we carved out a niche in the travel business, earning us a high profile among our suppliers and customers. We assume that travelling is an adventure in and of itself. It's expected to be fast and painless.
FBC Travels (fbctravels.com) has 594 customer reviews on Five Star Index, with an average rating of 3.2 out of 5.
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Activities & Tours · Indiana, Indiana
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Activities & Tours · Jeffersonville, Indiana
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Activities & Tours · Fort Wayne, Indiana
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Activities & Tours · Fort Wayne, Indiana
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Showing 43 reviews with 4 stars · Clear filters
Elizabeth
My flights needed to be changed and Martin helped me find a new arrangement at a comparable price that worked with my travel dates.
customer
Good job helping find the cheapest flight
customer
found my flights
Nariman H.
I found my tickets on the website, put my credit card and submitted it. Then I received a pending reservation email. I received a call from Tyler Grace who informed me of the situation and told me that the airline does not have economy seats and instead I will be in a cabin seats. Tyler was very helpful and took the time to explain the situation. It end up paying extra money but I have my same flight details which is date and time. They did not charge me the first time. Tyler also called me again to confirm that there will be 2 separate charges on the credit card that will not exceed the amount that we agreed on. Also, even though that I paid extra, still their prices was the least on the web. Thank you Tyler Grace. The only reason that I gave 4 stars is because I was seeing the right details on the website but in real life, seats were not available. Other than that everything else was a good experience
Response from FBC TravelsDec 6, 2023
Thankyou for using our service, we'll let the agent know he's highly appreciated. Bon Voyage! Please let us know if we can do anything to improve our services, your feedback is highly appreciated.
Melanie M.
Due to holidays, Cynthia called me that at the price point no more seats were available however she found an alternative that works great.
Response from FBC TravelsDec 6, 2023
Thankyou for using our service, we'll let the agent know he's highly appreciated. Bon Voyage! Please let us know if we can do anything to improve our services, your feedback is highly appreciated.
Patrick
My original booking was no longer available, but Cynthia Parker was still able to book me a flight at a cheaper price than Delta's website was showing as available.
Response from FBC TravelsDec 6, 2023
Thankyou for using our service, we'll let the agent know he's highly appreciated. Bon Voyage! Please let us know if we can do anything to improve our services, your feedback is highly appreciated.
sara P.
Tyler was great at assisting me with getting my ticket. His service was a 5 but the process was long, thats why I gave a 4. I did not appreciate getting one price and then telling me that was no longer available after the payment.
Response from FBC TravelsDec 6, 2023
Thankyou for using our service, we'll let the agent know he's highly appreciated. Bon Voyage! Please let us know if we can do anything to improve our services, your feedback is highly appreciated.
Edwin S.
Great customer service from Oliver. As other reviewers have said, the original price I booked was suddenly no longer available…
Response from FBC TravelsNov 15, 2023
Thank you for your comment, we are trying continuously to improve our services and meet our customers expectations. Thank you for choosing us as your travel partners, Bon Voyage!