FBC TravelsReviews of fbctravels.com

If there is a zero star, for sure I choose it

I had a truly frustrating and disappointing experience with FBC Travels, made even worse by the circumstances surrounding my trip. I had a sudden family emergency—a death in the family—and had to book a ticket last minute. During an already emotional and stressful time, I trusted this company to help me get where I needed to be. After purchasing what I later discovered was a “flexible ticket,” I assumed I would at least have some level of reliability and support. However, on my way to the airport, I found out I had been bumped from my original itinerary and wasn’t even scheduled to leave for another two days. No prior notice, no clear explanation—just added stress when I could least handle it. When I spoke with a manager, she told me she could get me on another flight that same day—but only if I paid double the original ticket price. Given my situation, I felt I had no choice but to accept. What’s even more upsetting is that when I boarded the second flight, it was not sold out at all—there were plenty of empty seats. It made it clear that the extra charge was unnecessary and purely opportunistic. Instead of compassion or understanding during a family emergency, I was met with poor communication, questionable practices, and a lack of basic customer care. I would strongly urge others to think twice before booking with FBC Travels. This was an experience I hope no one else has to go through.

Booked 3 Tickets on United Airlines through FBC Travels on 5/7/26 in the amount of $881.72. Received a phone call from Patrick that there was a problem with my booking request. The flight to Des Moines was not available. He asked me to change the travel date, but I can't because I am going to a wedding. I asked him to cancel the booking, and he said I was already charged. I asked to speak to a supervisor, and I was transferred to Emily Green. Mind you, they are not American, but they have American names, she then said. For a nominal amount of $496.00 per person, she could get us on a flight. That was when I figured out this was a scam to get more money from me. They have already charged me $881.72, and now she is going in for an additional $1,488.00 with no shame. I told her I would rather lose the $881.72 than give her any more money. I have reported this to my credit card company and called United Airlines; next is the BBB

Ignore the posted rates.These are just "standby" and once you're already a couple of hundred in the hole, you have to upgrade and it costs you roughly twice as much as you thought.

Stay away from this site. I wish I'd read the reviews before I booked. You think you're getting a deal only to find out that was just a stand by fare and to get a guaranteed it will cost you significantly more. Never again

100% scam. They offer you several sets of flights, each with a specific departure and return time, with different airlines... And the round-trip price is noted. You select, pay and receive confirmation. THEN they email you to call them. They say I can get you on that flight but it'll be an extra $360. Different flight? Only extra $200. Oh you and husband want to fly on the same day? Gonna cost you extra extra! Nightmare. Don't do it!

NO SE DEJEN ENGANAR....TE AMENAZAN, TE CAMBIAN LOS PRECIOS, TE DICEN QUE AUNQUE CANCELES UN VUELO TIENES QUE PAGAR SUMAS ALTAS. NO COMETAN EL ERROR DE CONTACTARLOS.

These people sold me a booking number for a flight. Then they told me it was on hold. They said they called me. they did not. I call them. They gave me 3 options in bad English. They wanted more money--that's for sure. I lost my trip. I called Bank of America. They have not charged the flight. Thank God. I'm still in waiting. Horrible experience. I will contact an airline directly better. They destroyed my trip.