GREG R.
...EXCELLENT BOLT IN WHEEL
...EXCELLENT BOLT IN WHEEL , I LIKE THE ZERK FITTINGS TO MAKE THEM LIVE LONGER.
Faultless Caster provides reliable casters for many mobility needs. Backed by Colson Group, the Global Leader in Casters and Wheels, Faultless sells industry-leading caster brands, including Albion, Shepherd, Jarvis, and Pemco. A large national fulfillment network provide local service and delivery for purchased casters.
Faultless Caster (faultlesscaster.com) has 119 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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119 approved reviews, newest moderated first
GREG R.
...EXCELLENT BOLT IN WHEEL , I LIKE THE ZERK FITTINGS TO MAKE THEM LIVE LONGER.
Eliseo G.
Excellent customer service
Joseph B.
The casters appear to be very good quality. Unfortunately, it took four weeks to receive them which was a little longer than I was expecting.
Michael S.
Product was good quality. Unfortunately, they did not fit on chair I ordered them for, and they have been unresponsive to inquiries about returning.
Robert G.
Outstanding product and service. Thank you!
michael F.
I had a good experience with ordering my casters they came quickly and the website was easy to use.
Rollen S.
Nice high quality casters, fast shipping.
John V.
We purchased a set of new casters, but they are very dirty and scuffed. They look like used items, but I suspect they were simply poorly handled prior to shipment. The casters are fully operational. I appreciate your response and willingness to resolve the issue. Fortunately, we are able to use the casters we received.
Response from Faultless CasterSep 28, 2018
John, we deeply apologize that you did not receive the parts in the manner that should be expected. We have informed our warehouse manager of the situation to ensure that this does not happen in the future. If the parts are unsatisfactory and you would like replacements please let us know and we’ll make sure to get you what you need.