FaucetsinhomeReviews of faucetsinhome.com

Bought an outdoor shower set, it took weeks to get here, missing parts, no english directions, plumber was unable to put it together. I tried sending it back but it was past the return policy, they wanted to ship me another mounting bracket but the bracket they were going to send didn't even match the correct outdoor shower. Also, these guys have a website that looks like it's based in the US, it's overseas and everything is in Chinese, including the box and chinese directions. what a joke, the emails and communication was horrible. stay away from these guys. I spent a little more and went with a local plumbing supply company...and it was a much better built outdoor shower.

Terrible business. Still no product after multiple attempts to contact. Even paid for expedited shipping.

I ordered a designer looking bath/ shower faucet. After more than a week, I was contacted because my purchase had not gone through, and I needed to reorder. Once reordered, It took several weeks to arrive. Once it got here, it was dented in several places. The vendor insisted this was due to shipping, but it was obvious the faucet was damaged in several places before it was packed. They offered to replace a bent pole, but argued that they were unable to see the damage on the shower head in the pictures. After several weeks they said they had shipped the pole, but by then I had given up and requested a return. (They had never sent the replacement). They refused to provide a return shipper or label and insisted I pay for the return shipping even though the item was damaged. After multiple attempts to work with them to provide return shipping info, I contacted my credit card company. The faucet does not meet code standards, and the tub faucet Is smaller than a bathroom sink faucet. The height of the faucet is too short to stand under. They offered to send a taller pole piece for an additional $40. Oh brother! I later found they had violated laws by shipping to my state. Lovely. They really don't know how to provide customer service.

I really don't like that I ordered something and haven't received my item yet and it is over 10 working days and I haven't yet find a working number where I can talk to someone for some input I have work guys he have to wait no my order to come

good product

Fault drips rude people

Our faucet arrived much sooner than anticipated, and it was exactly what we wanted. I would have liked to receive a shipping confirmation email, since I knew the item was coming from overseas, but overall, we were happy with the product!

Looks beautiful.