Lois L.
Don’t buy any shoes from Fatase
Actually, a 1 star is generous. I ordered from a CA co and item arrived LATE from China. Ordered a pair of shoes as a gift for a special needs friend who always wears a size 10 shoe and the shoe didn’t fit. Even though i did not add personalized name, they would not take a return, exchange nor refund my money because it was “ custom made”. Embarrassing for me to give a gift and not have it work and also frustrating throwing away $70 on nothing. Buyer beware. Do not order from this company.
Response from FataseNov 28, 2025
Hi Lois, we’re very sorry your order didn’t meet expectations and for the frustration this caused. Our products are custom-made, but we want to help. Please email us at [email protected] with your order number so our team can review your case and assist with a solution.



