Elizabeth W.
Received exactly what I ordered
I can confirm the numbers listed give you a busy signal immediately. And their website set up is a bit shoddy because if you enter in the information to see the progress of your order, it gives you an error. However, all of my emails to support were answered within 24 hours and I received the exact shoes I ordered. I also received them in exactly 2 weeks. So, not a scam company, but could use some work on their business model.
Response from FataseNov 28, 2025
Hi Elizabeth. Thank you for your review and for sharing your experience. We’re glad to hear you received your order exactly as expected and that our support team was able to assist you promptly. For clarification, our store currently provides support exclusively via email at [email protected], and we do not operate phone support, which is why any numbers found elsewhere are not valid. Our website is functioning normally, and we’re continuously improving our tracking system to ensure a smoother experience. We truly appreciate your feedback, as it helps us improve our service. Thank you again for your trust and your 4-star review.