Fast Test NowReviews of fasttestnow.com

DO NOT DO BUSINESS HERE The website fronts a respectable business, but 1) their locations are in shady areas (i.e., makeshift office spaces); 2) the person collecting the sample doesn’t exude confidence or credibility; 3) the sample collection process and how they provide results is questionable — they supposedly offer a 30 minute turn around on PCR tests, which need to be sent to a lab. I don’t know of a single lab in the US that can receive, test, and provide results that fast. It takes you longer to walk back to your car in this area so I highly doubt they’re providing legit tests. The results they provide seem so easily forged I wouldn’t be surprised if they’re already under investigation by the commissioner. I expect they’ll end up on the front page of the Miami Herald in a few months time if not earlier. Don’t do business here and don’t let their Nigerian-style website advertising scare you into thinking you need to spend hundreds to travel back home. Go to CVS. They’ll do it for free and get legit PCR results back within a day (and they’re logged with the state’s testing database so you know you can trust it).

My wife and I had an appointment on Sunday May 9th at 10:55 AM and 11:15 AM respectively to get a Fast Antigen Test for travel purposes at the Collins Avenue location, Florida. We got to your location earlier than expected, given that our plans changed unexpectedly. When we arrived and asked the lady at the counter if she could wait on us given that we were earlier than our appointment time, she proceeded to make it a point to convey how put out she was and that she was going to have to interrupt what she was doing. To that, I replied ¨I don't understand ¨, as in I do not understand why you are telling me this, and her response was a defiant, ¨What don't you understand? ¨. I told her I understood what she was saying, I just didn't know why she had to point this out to me. At this point my wife said what bad manners this lady has, and then the attendant proceeded to get more defiant, now threatening to NOT wait on us, by saying I do not have to wait on you now, I can make you come back at your scheduled time, is that what you want?, and repeated that several times, is that what you want? Under normal circumstances, I would have walked out of that place and had a few choice words for this lady, but given that we had already paid and that we needed the test for traveling, decided to go ahead and get the test. However, I believe someone in your organization should know what kind of employee you have waiting on people. I still do not understand why such horrible treatment, and why convey how put out she was that we had come early, given that there was absolutely no one at this location (we were the only two people there). I have to say, we have never been treated with such disrespect anywhere in the world. I hope this email serves you to provide better customer service and to choose your staff more carefully. The attendant clearly has no desire to treat customers with the respect they deserve and should not be in a position to provide customer service.

I went yesterday to get my PCR test. I was bought the option that delivered the results the next day by 9pm as the latest. It's 11pm and I still haven't heard from them. They are not answering emails, WhatsApp or phone calls. I have to catch a flight tomorrow at noon and now I'm afraid I'm likely to miss it. Even if they do send the results first thing tomorrow, which is doubtful at this point, I'll have spent a terrible night stressed out by this unnecessarily. If you cannot deliver, you shouldn't promise. There were many alternative services that I could have picked. Unfortunately, I went with them because they were the closest. I strongly recommend going somewhere else.