Fast Test NowReviews of fasttestnow.com

The only reason they get a star is that they provided us with the results in the end. However, this was not at 11 pm but the next day around 6 AM. Please do not count on the results to be on time and I would look elsewhere to get your PCR test. It is a shame they advertise with getting the results by 11 PM if they do not deliver. People need those results for their flights, flights do not wait for the results to arrive!! We did receive answers to our emails but no results only that there was a delay and the results would come in "shortly". It was a very stressful night to say the least and after threatening to get my money back at 5 AM (after setting an alarm to have enough time to book another rapid PCR test elsewhere), I received the results an hour later. Only book with them if you do not have to have the results on time for a flight! The testing itself went smooth and without an issue.

I wish there was a “Zero” star to give. I scheduled a same day result and paid $199 for a next day flight. I never received the result the next day. I called and called and they kept telling me check result in 5 mins. I ended up missing my flight and changing it to the next day. I called them and they keep sending me to VM. I went to the office and an employee called the supervisor and told me he will refund me the money or I can wait for the result. I was extremely disappointed because they don’t deliver what their website states. If you need a covid test for next day do not do it with them.

I booked an international test a week ahead of time to ensure it would fit with my plans. Two days before the date I get a text telling me the time I booked (and was confirmed) was not actually available they were closing at 1pm that day. Worked it around and changed the time. When I arrived the receptionist was polite just not really organized but the man doing the testing was beyond rude. There are 3 of us waiting (2 different parties) and he just says come on - no names, nothing so I waited until the party ahead of me had there test then he just says “come on” still no name used. He starts digging around looking for the right swab and finds his last one. Provides no directions as to what to do just snaps at you when he is ready to swab to put the mask back up and then says just pull down from your nose. Takes the swab then starts a conversation there are now 4 of us in the area plus the receptionist and he starts saying there all negative. None of us know what we are to do or who he is talking to so I tried asking him about my results and what or how it works. He then tells me he is not talking to me and that rather than eavesdrop and interrupt I need to not assume he is talking to me as he has people he has to get results to in the guaranteed 3 hour window. He was rude to all of us and could not give anyone any personal attention. I mean honestly could he of not used our names at all. Could he not spend a minute after the test to tell us what happens next. He was quick to tell me that he has excellent reviews and many repeat clients. Let me tell you go to another location other than 6504 Carrier Dr, Orlando FL. His customer service was non-existent. I would do some research and see if there is someone else out there that can do the test.

purchased the next day by 11 and nothing came, tried to call and went to a voicemail that had a full mailbox. The phone number inside the lab area is disconnected. Buyer beware..... this causes you massive stress as if you need test results to get on your flight don't count on them and go somewhere else **update** called again the next morning and spoke with someone and they emailed me my results. Still in my opinion not worth the stress

The service is terrible. We pay by Rt pcr 179 usd for next day. We were charged 249 usd. The employee said that it is not ready next day. When they sent the exam, they sent it wrong. They sent an antigen test. We couldn't travel. When we complained, they sent the result altered by a test that was not done. We paid more and nothing was done. We asked for a refund and the answer we got was: “ If you have a problem then go ahead and dispute it with your bank👍 have a wonderful day “ Don’t use this company.

I have serious doubts about this testing facility. Results were provided late and they were different than expected based on other testing. Specifically, they provided results late after I paid for same-day PCR results (by 11 pm). When I called the next day I was transferred to somebody who said they would look into finding the results. Soon after I received an email with Negative Results. However, and this is a big deal, I tested positive the day before and I was using Fast Test Now to confirm the results. After getting a Negative from Fast Test I had another test two days later that was previously scheduled. The result was positive. I let Fast Test Now know that maybe they sent me results in error or that for some reason I had a false negative from them. They never returned my calls or replied to my emails. I subsequently had a third PCR test that was again positive. Eleven days after symptoms appeared I finally tested negative. FWIW, I was vaccinated and my symptoms were mild. If it was my lab I would be concerned about false negatives. Also, I would refund customers when I didn't provide timely service as promised. Beware. You have better options for testing

Dishonest!!!! DO NOT get tested there...told them we were travelling back to Canada no one bothered to tell us we were getting the wrong test...had to get re-tested at the airport almost missed our flight I called to speak with the owner he refused to take any accountability whatsoever Its disgusting he had no issue taking our money and giving us the wrong test SHAME ON YOU!!!!!

I don’t recommend Fast Test Now. They are scam artists. First they quoted me one price on the phone and then they charged me 50% more online. I signed up initially online but I wasn’t sure what time I was going to be able to make it so I didn’t pay and I went to the location. They made me sign up and pay even before I had a chance to talk to them about what I needed. I ended up signing up for the wrong test and when I realized I asked them for a refund. They refused because they claimed they had no cancellation on the same day policy and that I had signed up and had agreed to the terms. After I hesitantly took the test because I realized I wasn’t going to get my money back or be able to dispute the charge, the woman told me that they couldn’t find the name and then realized it was because I had signed up for 3 days later. So in essence they could’ve given me a refund but they hadn’t even bothered to check when my appointment was scheduled. She also proceeded to tell me that the test was going to show positive for Covid antibodies because I had already been vaccinated. They never asked me before the test if I had been vaccinated. Then she tried to sell me another test for the price difference of the one that I had taken when she knew that I had already taken the other one somewhere else for less money. She tried to convince me that the other one would not be acccepted for travel when she didn’t even know where I took the test. Overall it was the worst testing experience I’ve ever had and I felt completely scammed. If you can go somewhere else for Covid testing, I would highly recommend that you do. Stay as far away as you can from this business. They have no business ethics whatsoever.