Fastport PassportReviews of fastportpassport.com

I have to say, I was extremely skeptical about this entire notion that I could get my son’s passport in less than two weeks, especially since I live in rural Wyoming and the concept of “overnight shipping” is rarely a possibility, nor is Saturday delivery. Because of all these constraints I chose a slightly quicker option than I probably neede to. That said, I processed my application at my local office on a Monday and had the passport at my door that same Friday. Amazing! Everyone I spoke to on the phone was helpful and re-assuring. This service was a life-saver (or trip-saver, more like). Highly recommend!!

I highly highly recommend this agency! Naomi was kind enough to call me and notify me that I had missed a step and forgot some extra paperwork but was able to work with me and get me and my brother a passport in time for my fathers funeral. I would give 10 stars if I could.

Madeleine was absolutely incredible. She was thorough, polite, and made my experience so easy. I would recommend Fastport Passport to anyone! It made getting my passport for my honeymoon at the last minute so stress free!

A great service, and specifically Madeleine was a superstar at getting my passport renewed ASAP, helping to reassure me at every step of the way. I discovered my passport expired the day before a 2-week trip to Mexico. I was skeptical that anything could be done to help, but when I called up, Madeleine answered the phone and told me that it was possible to get renewed in a couple of days, and exactly what steps to take: a photo and a modicum of clear and simple paperwork paired with overnight shipping. I still had to re-book my ticket, but losing a few days is much better than losing a whole 2-week vacation. Once my materials were received, she saved me again. My professionally taken passport photo was too blurry, but with an iPhone snap against a white background, I was able to send it electronically and Madeleine's team was able to print the photo on their end to make things work. Every time I felt nervous, I was reassured by quick replies, clear communication, sympathetic words (not to be underestimated in a stressful situation), and confident tones. I was nervous about the process at multiple points simply because I was vested in the outcome and I had spent money on yet another plane ticket and I knew passports normally take weeks to renew. In the end, I got my new passport, and had a great vacation.

Worth the money!! I was skeptical at first that my passport could even come at 8 AM but even better it came at 7:30 AM early!! My documents made it there Monday and I got my passport Wednesday morning (one business day service). Madeleine was superb and an absolute gem in helping and reassuring me every step of the way. I am now about to get on my flight and got my passport hours before. Awesome.

I couldn’t be happier with the service that I received. Madeleine genuinely cared about the situation that I was in. I felt like I was talking to my own daughter. What a breath of fresh air to talk to someone who is so caring. I would recommend Fassport Passport to anyone!!

Excellent Service

My Charge realized that they needed to renew their passport prior to a business trip they were taking in ~3 weeks time. Fastport Passport provided me with incredibly dedicated service and were able to process our request within the week. I'd use them again in a heartbeat if I'm caught in the same situation, and Maddy in particular took care of me with some of the best customer service I've experienced to this date.