FastoolNow.comAt FastoolNow.com we have over 30 years of experience in the construction tool industry. We are family owned and operated in Michigan. We not only sell products online, but you can also visit our showroom! We are a proud member of STAFDA, and look forward to serving all of your tool needs.
FastoolNow.com (fastoolnow.com) has 344 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Adam S.
Not very smart to send out a survey for my opinion before order gets delivered.
Response from FastoolNow.comNov 2, 2020
Hello Adam - I am really sorry about the delay. It looks like we shipped it within 24 hours of you placing the order, but looking at the tracking, UPS mis-routed the package, causing the delay. I see that it is out for delivery today however, so that is some good news! -Nate
John W.
Had a great experience with your process. The one problem I had is with the company that delivered my order they would not deliver to my house. I had to meet the truck on the main road with traffic. Was not pleased with that.
Justin B.
Great company love working with them they're always willing to hear new suggestions on how to do things better from the customer standpoint. I was looking forward to seeing them carrying other new lines of products
Karl B.
Shipping was excellent (one day to Ohio). But the h2o poly strong tie was out of date I used it anyway hope it does fail me
Response from FastoolNow.comOct 13, 2020
Hello Karl - thank you for your phone call regarding this issue last week. We confirmed that the product was still functioning properly to plug the leaking water in the crack even though it was recently expired. We also issued you a refund for this.
Ellie M.
Great customer service, fast delivery. The product meet all standards.
Lori M.
Fast, easy ordering
Mark D.
I needed an item ASAP. Placed my order, and within a few hours received confirmation that my order had shipped, along with the tracking number. Arrived the following day, well packaged and accurate. I will use Fastool again when possible.
E-Nonymouse
[The good:] Lots of useful parts to be found here, shipping is fast and parts are typically of good quality... [The bad:] Site design is really poor. I can search for parts, sometimes I find them but it comes up with a lot of irrelevant search results. It offers filter options to narrow it down but once you specify a part you want to search for, the filters override your search terms and show pages of crap that are not relevant to what you want or what you asked it to search for originally. I would say over 1/2 of the total listings on the site have no information about the part it shows; No dimensional information or sourcing information. It is sometimes impossible to make informed purchase decisions about what your buying before you buy it due to the total lack of useful information in the site listings. I have purchased from here several times and spent a lot of time browsing the site for stuff I wanted. I think they are a decent company but their website is unacceptably poor. I do not recommend this site if you don't know for sure before you buy if it is the item you wanted in the first place.