DESIREE B.
Thank you, FastMed; job well done!
Yesterday, I had my first telehealth, video appointment through FastMed. From start to finish my experience was outstanding. The customer service and the medical care that I received was above and beyond any that I have received from a physical in-person doctor visit. I want to acknowledge the excellent customer service and help that I received from Tamera when I called for assistance with scheduling my appointment. I was having technical problems and she was so patient, professional and kind while helping me. She truly provided outstanding customer service. My actual doctor visit was with Dr. Joe Bartholomew. My appointment began to the minute on time, no waiting for hours in a crowded waiting room. Dr. Bartholomew was superior in every way! He actually listened to my concerns. He discussed possible options for treatment with me and he prescribed medications to resolve my medical issue. He sent the prescriptions to my pharmacy of choice immediately. Dr. B. was very knowledgable, professional, but did not talk over me. He was kind and sympathetic to my medical needs. I am simply totally impressed with my entire experience from FastMed. I will not hesitate to recommend FastMed to anyone that needs to schedule a doctor's appointment for any reason. Thank you, FastMed; job well done! Desiree