Fastest VPN Service, Secure & Anonymous with Best Security Features. 24/7 Support & Apps Available on Mac, iOs, Android & Windows with Money Back Guarantee
FastestVPN (fastestvpn.com) has 723 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
Also known as
fastestvpn.com
Website
fastestvpn.com
Category
Internet & Software
Location
Los Angeles, California
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 30% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
VPN does not work. Support is making it extremely hard for me to cancel and charging my card unauthorized.
Response from FastestVPNAug 30, 2023
Dear Valued Customer,
Please email us at [email protected] with your concern so we can help you with it.
TF
The F.
Do not sign up for this VPN
Seems like this company is posting a ton of fake reviews right now to keep their rating high. This VPN is the worst. Lifetime is not lifetime with them. They tried to charge me more for Wireguard after I bought a lifetime that said all updates and features were included. They suddenly cutoff access when the service was finally working somewhat good. Do not give this company your credit card or any of your personal information.
If you must buy this service buy it from a third party so you can avoid giving them a credit card. Also they will have to pay a commission to the third party site also. This company is a complete scam and their apps have never worked well.
Response from FastestVPNJan 19, 2024
Dear Valued Customer,
Sorry for the inconvenience caused to you, please contact us at [email protected] so we can accommodate and assist you with the issue.
FA
Fabrizio
Pesima experiencia
Pesima experiencia. Algunos servidores, de los pocos disponibles no funcionaban y los que funcionaban eran muuy lentos, con interrupciones continuas en el streaming. Mal servicio.
Response from FastestVPNJan 19, 2024
Querido Cliente Valioso,
Disculpe las molestias causadas, contáctenos en [email protected] para que podamos atenderlo y ayudarlo con el problema.
WA
Whistler A.
I had an overall terrible experience…
I had an overall terrible experience with all aspects of this service.
After signing up you have to hunt for the app download. Then once I had it installed it would drop frequently even after changing servers, the app even became unresponsive and needed to be force closed. I have not had similar experiences with other VPNs.
When trying to contact support to ask for a refund the main link on their site didn't work, I had to google to find one that did. Then when I did the support gave me a run around, giving me vague answers and telling me email them instead.
Their site, their product, and their support, all were terrible.
Response from FastestVPNJan 19, 2024
Dear Valued Customer,
Sorry for the inconvenience caused to you, please contact us at [email protected] so we can accommodate and assist you with the issue.
WM
Will M.
This VPN is terrible
This company is selling a worthless lifetime VPN. After 2 years this VPN will take features away from you unless you pay them more money. They will not let previous subscribers use Wireguard without paying more.
Do not give this company any of your money. They are dishonest and they charge you more to make the product work again. Right now their app is disabled and filled with ads for their new pro plan and you have to pay extra to use a service that they already offered for a lifetime. If you sign up for lifetime just know that lifetime means 1 year to them. They should say 1 year of service is $40. They make it sound like a good deal of Lifetime for $40, then if you actually want to use the service you have to pay again.
I have several VPN services and this is only one that boldly tries to rip me off. They do not have my credit card or my real email and they will never get another dime from me. I have also reported this scam to the US government for investigation. This VPN should be shutdown. They are liars and not trustworthy at all.
Lifetime is 1 year with this service keep that in mind. I would give them negative 10 stars if I could.
Response from FastestVPNAug 30, 2023
Hello,
We haven’t restricted any old features and country severs. The only features that were restricted are WireGuard protocol, few streaming servers, P2P and D-VPN. These updates were made in 2023 and we are providing these features for $40 Lifetime users. Only the old users who bought subscription before July 2022 will require to get Pro Version, the Pro Lifetime is only for $20 USD and Monthly Pro is for $2 USD. With the Pro version you will also get 40+ Pro servers in the app. if you want these features you have to upgrade you plan else you can continue without these features.
Follow-up:
Dear Valued Customer,
Sorry for the inconvenience caused to you, please contact us at [email protected] so we can accommodate and assist you with the issue.
MI
Mike
Removing features from lifetime plan
I signed up in 2021 for a lifetime plan that included certain features. In 2023 some of these features have been removed/restricted/downgraded and I am being asked to pay extra to pay for features that were already including in the plan.
Some features that have changed:
Downgrade from 15 to 10 devices
P2P server access revoked
Streaming servers limited to US and UK only
Wireguard protocol access removed
I would not recommend purchasing a lifetime plan from this company. If you do purchase the upgrade, what is to say they wont remove your access to these features again in two years time?
Response from FastestVPNJun 10, 2023
Dear Valued Customer,
We haven’t restricted any old features and country severs. The only features that were restricted are WireGuard protocol, few streaming servers, P2P and D-VPN. These updates were made in 2023 and we are providing these features for $40 Lifetime users. Only the old users who bought subscription before July 2022 will require to get Pro Version, the Pro Lifetime is only for $20 USD and Monthly Pro is for $2 USD. With the Pro version you will also get 40+ Pro servers in the app. if you want these features you have to upgrade you plan else you can continue without these features.
Follow-up: Dear Valued Customer,
Sorry for the inconvenience caused to you, please contact us at [email protected] so we can accommodate and assist you with the issue.
WE
Wellwisher
Scam
Dear team,
I am bringing to your notice a scam that is ran by FastestVPN company.
Two years back, after reading their product reviews on various sites, I purchased their Lifetime subscription for 10 devices. There were certain speed related issues but overall it worked fine until this month when they launched their Wireguard protocol.
They suddenly disabled everything, I can only login to the VPN software, clicking anything shows a pop up to upgrade to Pro version for 20 USD.
Now they are scamming customers to pay more or forget the 'Lifetime' subscription as they now call it sometimes free, sometimes temporary and sometimes basic.
I have been scammed already, please at least save million of other users who can get scammed.
Best Regards
Response from FastestVPNMay 10, 2023
Dear Valued Customer,
We haven’t restricted any old features and country severs. The only features that were restricted are WireGuard protocol, few streaming servers and D-VPN. These updates were made in 2023 and we are providing these features for $40 Lifetime users, if you want these features you have to upgrade you plan else you can continue without these features.
Follow-up:
Dear Valued Customer,
Sorry for the inconvenience caused to you, please contact us at [email protected] so we can accommodate and assist you with the issue.
ZL
ZloyClient
Очень жадная и мерзкая компания которая…
Очень жадная и мерзкая компания которая потребовала с меня снова заплатить 20$ которые я заплатил в начале своего безлимитного пожизненного тарифа, теперь они хотят чтобы я платил снова за то что я уже оплатил, они урезали базовый функционал, и снова требуют платить за него денгьги.Не рекомендую с ними связываться, они вас рано или поздно обманут и заставят снова платить за то что вы оплатили в самом начале!
Response from FastestVPNJun 10, 2023
Уважаемый клиент,
Мы не ограничивали использование старых функций и страновых ограничений. Единственные функции, которые были ограничены, — это протокол WireGuard, несколько потоковых серверов и D-VPN. Эти обновления были сделаны в 2023 году, и мы предоставляем эти функции пожизненным пользователям за 40 долларов. Если вы хотите, чтобы эти функции были обновлены, вы планируете, иначе вы можете продолжать без этих функций.
Следовать за:
Уважаемый клиент,
Приносим извинения за причиненные вам неудобства, свяжитесь с нами по адресу [email protected], чтобы мы могли помочь вам с этой проблемой.