FasterPayReviews of fasterpay.com

Very Pathetic Service and poor support system.They rejected the application without giving any reason.I am waiting for their response a week now and still no response.I applied for their Payment Gateway which I want to use on my highly professional Website!

I can't log in to my account on the fasterpay website. Prompt to verify my mobile number. But the problem is that my phone can't receive the verification code sent by fasterpay at all. I have tried countless times in the past week, but I cannot receive the verification code sent by fasterpay. After that I couldn't find any phone contact information for them. They can only be contacted by email and online ticket. I have sent the following ticket: OC-221018-PCX9 OC-221018-C9LQ OC-221017-IF6T OC-221017-ZRBB It's been many days so far and I still haven't received any response. I also can't view these tickets, because viewing tickets requires "login to their website", but the problem is that I have no way to log into their website. As a payment company, don't you even provide phone contact information??? update 2022-10-21 I've contacted my mobile phone operator and they don't do any blocking. So it can't be the operator's problem. And I have tried at least 20 times in this week, and I have not received the SMS verification code. This is actually a paradox. You said that you can see the text messages I received from your system, but the problem is that my carrier's text message records do not show that I have received text messages from you. So my phone is not SMS may be received. There is no problem with my phone receiving verification SMS from websites such as google, facebook, etc., why can't I just receive yours? Please cancel my SMS phone verification, or you can use voice verification instead of SMS by calling me. Also, please don't use the ticket to contact me! I've said it repeatedly, because I can't receive your SMS verification code, so I can't log in to your website system. You send me a ticket, and I need to log in to view and reply. But Obviously I can't log in, is this a joke or intentional?

The customer made the purchase on August 23rd, and as of today there are still no funds despite the successful completion of the verification process. FasterPay, the worst payment gateway, did not respond in any way after receiving all my documentation. now they are inform me that my account are going to be deactivate it because my website is out of stock. I urgently need a fix. Transaction ID WD-221005-8F4E

Horrific It's been months now and not granted access to my funds. Provided requested documents several only to be met with silent treatment. My messages are not been replied. Some of my countless conversation references are as follows OC-220812-OAK9 OC-220812-ONFY OC-220812-8K4S OC-220808-CTDD OC-220817-Z8LX OC-220817-WDGP OC-220816-SQTX

I started a Wix store and need a Fasterpay account to receive payment. They asked me to have a shop ready with all info only then, they review it. I worked so hard to get all the products up for them to review and after ~18 hours for every time they reply my message, they said NO because my shop is in their restricted business model. I tried to explain and gave evidence that my store has nothing related to their restricted models (It's handmade stationery) but they said :"This is final decision. Have a good day!" I was so offended by their rude attitude that I asked how can I delete the account. And the next day I just can't log in fasterpay anymore. WOW!!! What a fast response, so much faster than when I message them. But I guess I'm lucky enough to not have any payments on hold by them like others. I just need to have my Wix refund. What a BAD service and RUDE attitude human support from Fasterpay.

I've been having my transaction pending and account suspended after making the transaction with proof that I'm the cardholder. Been trying to contact the support and didn't get any replies. the verification is done yet it's still under process. If this is the only way to communicate and actually get a response please find the case reference below. case number: OC-220930-PFMI ID PO-220929-E7E9 still, no reply, and I've addressed to the support team that it's very delicate when it comes to time and need it resolved asap yet no response. other documents that were raised after that were verified yet my transaction documents are not verified and money was deducted. Edit: 7/10/2022 issue has been resolved.

Ok, I used to have no problem with the support and everything. I even consider it great support but recently it's been horrible. I have made multiple support with no reply and they have been holding my money with the terms "processing" for almost 2 months. There is also I believe some missing balance. I already uninstalled it on my Shopify until they fixed this. For anyone who reads this, beware of this and it might be better to stick to other alternatives until they have better support and solve these "processing issues" Edit: I am not contacting you on Facebook. I opened 3 tickets already and 2 of them got ignored. 1 of them got 1 reply then support disappeared again. Obviously everyone here experience the same horrible support so stay away until they fix everything

Do not engage to transact with FasterPay. I was supposedly to get a refund last 31st of July 2022. And they said will take several banking days to reflect on my account. I chatted with them (will take forever for them to reply) to no avail as of today (20/09/22) I did not receive a refund. I complied with their request to send them the "bank statement all of the transactions from the refund date". Still they did not reply to my email. I am warning to you mates or to those whoever will engage with them that they will rip your wallet.