FasterPayReviews of fasterpay.com

Response from FasterPayJun 23, 2022

Hi George, FasterPay follows a strict procedure in verifying your identity to provide a high level of security and safety for our customers. We have precautionary measures in place to make sure that your account information and data are kept with the utmost confidentiality and are secured at all times. Full verification allows limitless purchase amounts and linking up to 10 cards per account. However, the decision to proceed with verification is only yours to make. For unverified accounts, you may still use our services with a lifetime limit of 2500.00 EUR. You may check the limits for each account’s activity/transaction below: - Top Up = 150.00 EUR per month - Payment = 250.00 EUR per month - Add Card = can link up to five (5) cards You may also visit https://www.fasterpay.com/faq to check further information about the spending limit. In case you decide to continue with the verification or you need assistance checking the transactions on your account, you may contact us through Facebook at https://www.facebook.com/fasterpay.ltd and specify your email address. We will respond to your inquiry at the earliest possible time. We hope this helps and we look forward to seeing you on our platform.

Response from FasterPayJun 16, 2022

Hi Vince, We tried locating your inquiry on our end. But we could not find any match. Please contact us through Facebook at https://www.facebook.com/search/top?q=fasterpay— provide the email address associated with your account or ticket number (if any) so we can assist you accordingly. In addition, we apologize for the delay in our response via email. We are receiving a huge volume of inquiries at the moment — but we can assure you that we are working on this to provide immediate assistance. Thank you for your patience and understanding. We hope to hear from you.

Response from FasterPayJun 13, 2022

Hi Collins, Transfers made from FasterPay to any bank account are subject to strict review. We do this to protect consumers from unauthorized fund transfers, as well as businesses from possible fraudulent activity. We appreciate you submitting the required documents to complete the verification. We are receiving a huge volume of inquiries at the moment. Hence, the delay in our responses via email. For faster assistance, please send us a message on Facebook at https://www.facebook.com/search/top?q=fasterpay — specify your email address or ticket number (if any) so we can assist you immediately. We hope to hear from you soon.

Response from FasterPayMay 27, 2022

Hi Stefan, We understand your concern and we share the same, that is why we have security and precautionary measures in place to make sure that your account information and data are kept with the utmost confidentiality and are secured at all times. FasterPay fraud protection works to provide a high level of security and safety for our customers. Transaction verification is a one-time procedure and will only be used for that purpose. You can be sure that your future payments made with the same card will go through automatically without any delay. If you decide to pursue your account verification, you may send us a direct message at [email protected] or through Facebook via https://www.facebook.com/fasterpay.ltd for immediate response. We hope to hear from you soon.

Response from FasterPayApr 15, 2022

Hi RzS, We are sorry to hear about your experience with our service. We acknowledge that there might be a delay in our communication via email at the moment — but we can assure you that we are working to address this issue. We would like to know more about your inquiry. For faster assistance, kindly contact us via Facebook at https://www.facebook.com/fasterpay.ltd. Provide your email address so our team can easily locate your ticket. We hope to hear from you soon.

Response from FasterPayApr 15, 2022

Hi Collins, Please accept our apologies for the late reply. The situation is outstanding, and we’ve already taken measures to avoid such cases in the future. As for the money withdrawal situation: your send money request was rejected because you requested the withdrawal in USD while you only have a EUR account. The funds were credited back to your FasterPay account – and as far as we know, our colleagues have already informed you about it. For your convenience, we suggest either requesting a withdrawal in euros or first converting your funds from EUR to USD and then proceeding with the money transfer. For more information on the money conversion feature (with a FasterPay account, you can easily convert your funds to 16 different currencies!), please follow the link: https://www.fasterpay.com/products/personal/faster-pay-mobile Should you have further questions regarding your transaction, feel free to contact us back via ticket #72452.

Response from FasterPayApr 14, 2022

Hi David, Please be advised that our team enabled the Guest Checkout feature for your account which will now allow the users to complete their online purchase without signing in to a FasterPay Personal account. You may check further information about this through ticket #AT-220308-TSRZ. By default, signing in is required for your users to allow them to use the Top Up and Pay feature of FasterPay. We also apologize for this poor experience with our service. Our communication via email takes more time than usual. We are aware of this issue and we are working to address this accordingly. Thank you for pointing out our weak spots – your review really helps us grow and become better. For faster assistance, you may contact us via Facebook at http://www.fasterpay.com/. Provide your email address and ticket number so we can send a follow-up. You may also send your reply on the same ticket thread and we will be happy to assist. Again, we are sorry for this experience you had with our service – but the lessons are learned.