FasbagsReviews of fasbags.com

Great customer service Bags are great quality!

I ordered 7 items and received them 27 days later. Request for status updates went unanswered. The 2 LV belts had a very strong chemical smell, the 2 Christian Dior scarves were huge, thick, and too heavy to actually wear. The looked like rugs. The LV gloves had a plastic and obviously fake logo on them and were unacceptable. I am still "negotiating" a return but I am having to write multiple emails, which require me to write the reason why I want to return the items and must include photos of them as well. After fulfilling all their requirements, they still have not agreed to issue a return label.

No business is perfect, but how they take care of their customers matters. I was very hesitant in placing an order with a company I've never dealt with before. But I decided to take a chance and the first order went great. I received my products within 2 weeks. Unfortunately my second order didn't go so well. I received 2 defective/not up to par items, and Fasbags took care of me. The replacement process was easy and they just wanted the customers to be happy. Shelly in Customer Service is awesome, and Lucy and Nolan from the sales team are my favorite people. I've just placed my 4th order with Lucy and will place another special order in the next few days. Lucy usually works in the morning (north american time). Give Fasbags a try and you won't be disappointed with the quality nor their customer service.

Beware - my first order was great took a little time but I was pleased . Second order a nightmare. Received one item out of 3 pieces over 1000. I contacted them immediately that I was missing items . Took a week to respond that they are mailing out the missing items . I will be disputing this with my credit card company. Very disappointed ☹️

Don't buy any of their products. They are a scam. My order status has remained as shipped and I have still yet to receive it. If I could give this 0 stars I would.

Glad I had the chance to read the reviews, stopped me from placing an order. Thanks

I purchased a bag as a birthday gift and I still have not received the item. Every time I contact the seller they try and make me pay for shipping for them to send me another bag. I refuse to pay another dime for something I have not received . Now the birthday has passed and i want my money back but they will not refund me, they requested that i look on the website for something i may like but every time i go on the site it is down. I just want my money back

I have literally been waiting over a month for my purchase. Every time I email them it's a different excuse that makes no sense. today I received an email saying that you UPS brought it to my house and that I denied it. UPS has never come to my house, never rang the doorbell and I have never denied a product. Why would I deny something that I have been waiting for for over him f****** month? This place seems more like a scam than anything. I would give it zero Stars if I could. Never been more upset in my life. How could you charge so much for a bag and not even send it? Excuse after excuse after excuse