Betty B.
I don't think you do a good job of…
I don't think you do a good job of updating your customers on orders and when they will be shipped. Also when items are out of stock, you do not provide updates on when they will be in stock; if the delay will be longer than you expect and not good advising when a refund has been issued. All these need items listed need improvement.
Response from FasbagsApr 22, 2021
Hi Betty, thank you for your feedback. We take customer satisfaction seriously and are glad to hear from you. We're upgrading our system to improve the customer experience. We are truly sorry for the inconvenience and hope to offer you better services in the future.