FARUZOReviews of faruzo.com

Their products are sweet keepsakes and look exactly as they promise, but their customer service is quite lacking. I paid for expedited shipping on a bracelet for Christmas. I contacted them multiple times when I realized that it had not even shipped out, without a response. The bracelet shipped after the date I was supposed to receive it. They agreed to refund the shipping costs, as it was sent regular mail on top of not being shipped on time. It was supposed to arrive by 12/28 -today is 1/17 - I have still not received the refund, and every time I inquire, it takes multiple days for a response, and it is vague ie: 'oh i don't understand why you didn't get it we processed it last week'. Ultimately lots of companies can make a product like this, so I suggest buying somewhere else, to avoid the headache.

So far it's been almost a month since the shipping label has been made but not yet shipped. I can't really gov3 a solid review on this item due to me not even receiving it yet.

The necklace was not what I expected at all. It was labeled as a mens necklace. It came all knitted up and the chain is very flimsy. Not worth the price at all. My boyfriend isn’t a small guy but this just didn’t match his size at all for a mens necklace. I wanted to return it but he was red to keep it because of the thought behind it.