FARUZOReviews of faruzo.com

I purchased a gold ID personalized bracelet for my grandson. I was so pleasantly surprised when I received it. The packaging it came it was absolutely beautiful. I wasn't expecting that. Then when I opened it.... OMG. The bracelet was gorgeous. It looked like I spent three times more for it than I did. I found my new favorite store. Thank you FARUZO.

Bought the bracelet for my husband, he loved it.

i ordered an angel number necklace...its dainty and beautiful AND well made. Ive worn it 24hrs through showers and exercise and even to bed...no problems at all!!! I've been known to be quite rough on jewelry...hey..i figure if I buy it...I wear it :) Luv your jewelry...cant wait to get more!

my angel number necklace is dainty and beautiful!!!! I was worried about the delivery and i contacted Faruzo....thanks for the quick response and help.

I am writing this review to tell you how grateful I am to have found such a great company, as FARUZO, to order jewelry from. I ordered a custom ankle bracelet for my girlfriend for her birthday. The party was on the last day that the jewelry was suppose to arrive but it was in the evening so I thought it would be a perfect plan. I placed my order on 2/25/22 and I needed it for 3/13/22 at 8pm. My confirmation window to receive the item was 3/7-3/13 at my New York home. On 3/2/22, I received an email stating that my package was waiting for distribution and was in Miami so I thought that I was in good shape and it should arrive as scheduled. As it turns out, it ended up not arriving on time due to some back up of packages in Miami. I contacted FARUZO several times during this journey via email and they always replied with a prompt response. They tracked the package daily and gave me updates. I expressed how important and time sensitive the package was to me. They were nothing but helpful and apologetic even though it was really out of their hands once it left their facility, but still they took full responsibilty and promised if it didn't arrive on time that they would refund my purchase for the full amount. Unfortunately, it did not make it in time for the party. As upset as I was, I was appreciative that they emailed me and said they would refund my credit card for the full amount as long as I sent it back once it arrived. I planned to do just that when another email arrived almost immediately which stated that they didn't want me to go through any more trouble of having to return the item so they told me I can still have a refund and I can keep the item as well! I never expected this outcome. It exceeded any of my expectations. I was so grateful and felt so renewed in the values of this company, that I will be ordering from them again as soon as possible. I have told all my friends and colleagues about what an amazing company FARUZO is and as I showed my one friend the ankle bracelet and how beauitful it actually was, he went on their website and ordered one for his girlfriend as well. I needed to write this review because I wanted everyone to know that this is a fantastic company with amazing customer service and they really DO care and care about making things right! I just want to say thank you again to FARUZO and for not only going up and beyond but for making a customer for life!!

Great quality! Love it

I would like to change my previous review I should have emailed her she replaced the whole necklace when I just asked for the round ring that was very generous I will order again the pendant with my grandsons football number is beautiful

This necklace is absolutely beautiful. I LOVE it!! Thank you so much.