FARUZOReviews of faruzo.com

Do not use this company or website. Their manufacturing and ship dates are completely erroneous/wrong. Terrible customer service and do everything in their power to stall you out. They'll eventually create a shipping label, but do not deliver the product to the shipping service. They then claim stuff gets lost in the mail. When I finally received item, it was made incorrectly and restarted the runaround process for a replacement. I'm still fighting them for a refund via Paypal.

Scam. Never shipped out my order. Only provided tracking information (which showed they never shipped it) after I opened a dispute with PayPal.

I ordered a piece in November for delivery "between 12/1 and 12/14". Obviously they didn't deliver and it took three email requests or them to respond with how much they appreciate my business but with NO DETAILS WHEN THE JEWELRY I ORDERED WILL BE DELIVERED. I won't do business with them again and caution anyone considering this company. They're a big hat, no cattle organization. All talk with no content.

I ordered a necklace set from Faruzo and paid extra for express shipping. My card was charged immediately so I know they have been paid. An email the same day gave a confirmation number and informed me that shipping information would come in another email. So far the delivery window has passed with no further contact from them, not even the shipment notification. I have attempted to contact them from their website, but neither message has had a response. As far as I'm concerned this company is nothing more than a scam.

Still waiting for my order!! Order #20360 Label was created Nov 24 and still hasn’t been shipped

I placed a orden at Oct 17. I received a tracking number but it is stuck. I want to know what happened with my order? I sent an email about it but no one has answered me.

Never received order

I never received the gold necklace i purchases and also didn’t receive a tracking email for it.