FarmryReviews of farmry.com

Half of my order came a month later But the product was fine

Place order received confirm 10 days later no word I email them they got back to me next day said arrives at New Jersey tomorrow 4 days later got a shipping on the way from Texas ok 18 days later received it. There was some weather delay in shipping. The last shipper was great called when they receive it and explained what is happening. I would have liked better up dates from Farmry sooner. The product looks good and all there probably won't have it together spring.

I've been meaning to reach out to customer service, so I haven't given them the chance to help out with these issues. I'm hoping to increase my rating after some support. 1. The assembly directions were non existent. Other than a tiny parts assembly model in a frustratingly curled up manual left in the "tube", you are out of luck. I had to take a picture of the picture to zoom in, but still not enough information to figure it out. 2. The design does not allow enough room to fasten the 1-1/8" skid frame bolts with a socket and wrench. There is so little clearance on some bolts, that a box wrench is your only option. Even then, you have to rotate the box wrench every half turn to make any progress turning the nut. 3. The handle and shaft that rotates the "throw" is not trapped. The shaft keeps falling off the U shaped socket and falls off. 4. The design of the rotation of throw is horrible. Vibration cause the angle of throw to change based on vibration. You start out throwing at 90 deg., but eventually it rotates back to the cab. 5. I spent more time unplugging the chute than snow blowing. Not sure what the issue is, but it was very frustrating. 6. The leveling pads are so small with such as small surface area, they dig into uneven ground and make a mess.

Had lots of issues with shipping and damaged material.

Customer service is horrendous. Sent in tax exempt information and never heard a word back. Received my flail mower and was missing nuts and bolts for assembly. Again reached out to CS and never heard back. So far l like the mower but if anything goes wrong I will probably never hear back from CS.

I got a Disc hay mower. The shipping crate was very strong and arrived in perfect shape. However there were no assembly instructions, except some pretty vague mentions in the manual. The mower cut very nice for the first 5 acres but then I had trouble with the drive axel heating up due to being pushed out of its sleeve and pushing against to cover. I was able to push it back and reassemble the bearing and the lock key washer. However after another few acres the same thing happend. I also lost 3 blades in the first 5 acres. Probably due to grass wrapping? I think this machine is too cheaply designed.

It does not cut tall thick grass like advertised. Just bogged and plugged up . I was using a JD 790 30hp tractor . I'm really disappointed.

When I purchased and paid on 9 July, Hunter told me they would ship within 6 to 8 days. I received the mower on August 4. I had told Amber that I would not be home after August 2nd and she was trying to get the mower to me by that date. I had to hire someone to come and unload it. The second item was when I purchased the product I knew I was going to be working in Rock and was told that I would wear the teeth out. For this reason I negotiated with Hunter for an additional set of teeth. He said OK and would include an additional set of teeth then he said I will include eight additional teeth, which I understood to mean an additional set of teeth to replace the existing set. If you listen to the recording, you will see that I was expecting to get an additional set of teeth and thought the additional set of teeth was eight teeth. I’ve never seen a more like this so I didn’t know that eight was not a complete set. When I got the machine, I now see that a set is 28 not eight.