Robert W.
Took apart the crate added the right…
Took apart the crate added the right amount of oil to the crankcase filled the gas tank with new gas. Charged the battery on the mower, and charged the remote control. The circuit breaker was put on tried to start it , nothing tried different things checking wire connection. Still nothing . Left everything on and pulled started and it ran but couldn’t do anything else. Called the dealer in N.Carolina and he spent a good hour on the phone with no results all toll I must have spent a good 3 hours trying to get this going. Friday , Monday and Tuesday I lost work waiting for an answer from somebody . I guess it was an engineer in china diagnosed what I had already done, still won’t start . N.Carolina person his name is Chris tried his best to help me out with the same results. I’m really pissed off thinking I could do some work with the machine and it turned out I worked on the machine and lost 3 days work and pay. Chris said the transport company is supposed to pick up the machine early next week. Supposedly I’m to get back money that I spent on purchasing this peace of junk. Not only did it not work I had to wait 2 months for delivery of this box of metal junk. I’m very pissed and upset. I wish the engineers were there when I tried to start this junk and hear the nice words coming from me .
Response from FarmryJul 18, 2026
Hi Robert, Thank you for your patience while we continue working on this matter. We understand your frustration and want to assure you that your case is being actively handled by our team. We appreciate your understanding and will continue to follow up until this is properly resolved.