Farmers InsuranceReviews of farmers.com

I was a Farmers Insurance customer with my car insurance for 47 years and with my homeowners insurance for more than 30 years. After Farmers paid out a couple of fairly large claims on my home, they canceled my homeowners insurance with a weak excuse that my house had increased in value by an amount more than they were willing to insure in my area (near Eagle Mountain Lake in the 76179 zip code). With this cancellation I had just one month to find a new policy. I was concerned that this might make it difficult for me to find the best deal, but I was surprised to find that no one else wanted to insure my house due to my relatively recent claims with Farmers. I cannot believe Farmers discarded me with just a month's notice knowing the difficulties I would face in finding a new policy. Speaking with my Farmers agent, I learned that she had known of the predicament I was going to face for over six months but had chosen not to share that information with me so she could try to find alternatives and retain me as a customer. Ultimately, she had to admit that she had no viable alternatives, and I finally found a no-name insurance company for my home, which I question will even pay if I have a claim. I could not be more disappointed in how Farmers Insurance and my Farmers Insurance agent treated me after all the years I remained loyal to their company. I would also like to point out that it took three years and the engagement of lawyers before Farmers completed the repairs that ultimately led to the cancellation of my policy. I had always believed them to be a very reputable company but have come to regret my confidence in them. I never thought Farmers would penalize me for having a claim after going so many years claim-free. I hope you have better luck with Farmers than I did if you find yourself facing a large claim and I hope they don't drop your insurance just for asking them to provide the insurance benefits you have paid for during all the years with no claims. I now give them a one star rating for leaving me in such a predicament when it was completely unnecessary.

Farmers Insurance lost my business after 30 years. This is a lengthy story but my insurance agent advised that he couldn't provide me with the best rates because my file with LexisNexis showed claims. I didn't remember making the claims so I reached out to LexisNexis asking them for details about these claims. Weeks later LexisNexis replied back that the claims could not be verified. I let my agent know that. He checked my file a couple of weeks later and those claims were still listed. I reached out to LexisNexis again and this time they advised me that Farmers insurance did confirm the claim from 2020. There was no claim filed, the "accident" was the fault of the illegally parked vehicle and trailer. A truck with a low trailer that could not be seen from my rear view mirror was illegally parked on a strip of grass behind a row of legal parking spaces. I taped the back of my bumper against the trailer. I got out and could see no damage to the trailer and minimal damage to my bumper. I did what I thought I was supposed to do and reported it to Farmers. I never filed a claim and Farmers paid nothing. Their report shows I was not at fault and the representative with Farmers assured me this would in absolutely no way impact my rates. That was not true because I am not being told I am not eligible for the best rates because of this illegally parked vehicle on my file as an accident/claim. I have reached out to the Florida Department of Financial Services they said I needed to have LexisNexis remove it. I've gone back and forth between LexisNexis and Farmers and niether want to take ownership and keep bouncing me back and forth between them. So I'm being punished in the form of higher rates due to someone else's negligence and LexisNexis and Farmers will do nothing.

My car insurance premiums went from $142.00 a month one year ago to $298.50. I had one claim $1,200. 2 years ago because I pulled into a garage with my Yukon XL and hit my bumper. This is outrageous. I would stay far away from them.

If I could give a zero star I would. Was rear ended by one of their customers. Filed a claim with them and was like pulling teeth to speak to anyone about the claim. Would call the adjuster and their supervisor and always straight to voicemail would never get a call back from the voicemail that was left has to call customer service to get anyone to call or any information on the claim. Finally got a settlement from them and called the new adjuster that was assigned to the claim to ask a quick question and no answer back and also sent a email with no email back.

Paid farmers insurance for years and when we contacted our farmers agent cb barns to tell him farmers insurance must pay for damages on our vehicle he emailed us back saying terrorists must stop contacting me. That's what farmers is all about just taking your money and being unprofessional.

The service with Farmers insurance company in Garland the one located on naaman forest school road is horrible. Brandon the guy that works there ran my business away. I went with another company for homeowners insurance. Run don’t walk. I had to take two Tylenol after dealing with him.

Canceled my policy via phone call (changed company with a broker); agent taking the call was courteous and helpful and canceled my policy without issue. Now, three months later I receive a debt collection letter for a bill that I was never notified of or received. I even checked my account after the cancelation to ensure it was canceled; there was not indication of an outstanding payment. They reasoning for the outstanding amount was "we bill after" so your due date (auto credit card processing) is - for some reason - in the middle of the cycle.

Screw this company. Greedy ass corporation. If they know you're going to make a claim after a disaster, they throw you under the bus by not renewing your policy anymore