Blain's Farm & FleetReviews of farmandfleet.com

I did an online order. I was told the order was ready for pickup. I go to pick it up and after 25 minutes of waiting I’m told they are “picking” my order. After almost 45 minutes, they load what they have of my order and tell me I need to go talk to the manager because over HALF my order was out of stock and I would need to get a refund. The manager told me that the night staff probably “gave your order away”. How is this okay??

ONLINE PURCHASE HORRID! I ordered a chainsaw online from Blain Farm & Fleet Chippewa, which the page stated had the item in stock. After a period of time, I received an email that the item was cancelled. I called them and they stated they had none on hand and the web page was wrong. I asked how long I would have to wait for the purchase to be credited back to my card, and was told if I didn't receive it within 3-days, to contact them. I needed this chainsaw, and am not going to place another charge on my card until this is corrected. I will NEVER do business with this company again. Small things are important, and how they fix those problems determine a company's care for their customer. Do not trust their webpage or anything you have been told or promised. Go to the store in person and buy it if available.

Took my truck in here to just get an alignment after I replace the ball joints upper control arms and inner tie rods. When it came out and it was done the traction control light came on the ABS lights on now. This is the problem with these mechanic shops making sure that they can throw these codes so that way you can come back and get it fixed. These lights were not on when they entered their facility

Stock and price are incorrect on website. Employees are indifferent

Only because they don’t have a zero. Sent me two Honda 4000psi washers One was beat up and retapped. The other used oil all over the inside of box and pump was broken because it was dropped so hard on the ground. Once again box had moe packing tape on it than the roll. Call tractor supply there’s worked perfect and box looked brand new. Blains never a reach out from management what a disgrace. I’ve run a building bossiness for 35 years I’d fire all of them. What a shame

Worked at the service center. Peter Robert the district manager is the reason there is no staff there. He thinks $16 an hour is a fair wage for a certified mechanic. Won’t budge on wages and constantly tell employees that they already aren’t worth that. I would recommend not spending your money at blains as they only care about profits and not the people that make them the profits. You get wrote up if you say otherwise

My husband made a oil change service at the Dubuque Iowa store on Thursday July 27th 2023 at 10:30 am on Saturday, July 29th. When he arrived they told him he could not get the oil change at that time because they were saving a stop for another customer with a tire change. My husband was so upset! You make appointments to hold a spot for your service. Well I guess that doesn't matter, appointment at Blains in Dubuque you are not guaranteed. They could of called yesterday or this morning letting him know they could not complete his service, so he would not have to drive all the way out there! VERY, VERY UPSET, not a customer at Farm and Fleet any longer!

Now I see why chippewa, lake halie, eau claire and Menomonie wisconsin prefer the brother location. Brother location employees and customers service way better no comparación at all