Blain's Farm & FleetReviews of farmandfleet.com

I have had an issue since January and it's now mid March. Their President, manager of customer service and a Director over Broadcast Marketing didn't feel that a customer, that has tried to resolve an issue since January, was important enough to contact me back. In the five years I shopped at this store, I have had issues and Blain's never seems like they know how to address customer concerns. They just don't seem to be trained. I had issues with their lack of staffing and then wasted time with them trying to find someone, when multiple attempts had me walking back and forth to the paint department several times and no one ever came. I had issues with their pet groomers and when you escalate to the corporate office, they use excuses, believing they can do nothing to help if they speak politely. They cannot. Their Owner / CEO, President and corporate office staff feel that they can ignore issues, as they apparently feel they make enough revenue with the way they treat customers. I will never be back to any of Blain's stores again.

Farm and fleets customer service is nothing to tell anyone about except stay away from this company They talk a good game but absolutely no action at all I have tried everything to get answers from this company about a warranty issue and no one has been able to speak with me they have the nerve to tell you to keep calling back - in hopes that you might be able to speak with someone only to tell them you entire situation again for the 3rd time I called corporate today after 8 days without a response only to be told all the managers where in meetings but assured me 100% that I would be called back today…here it is 9:37pm without a call I guess I know where the employees learn their bad habits from - it’s there bosses I will never ever step foot into another farm and fleet store as long as I live and my mission is to tell everyone I see or speak too the same message I’m sure I will never hear from them because they can not stand the fact that someone would pursue this as long as I have and the only way to satisfy my request now is to give me what I want at ZERO cost. My family went 8 days without a vehicle. Went elsewhere. Warranty work being completed in one day. On parts purchased at farm and fleet!! Farm and failure is more like it!

Ordered a drill and batteries . After the package was delivered over a week late the package only was delivered with the drill and no batteries. Would give a zero star review if that was a option.

Ridiculous shipping price for regular shipping. I'd rather drive 45 minutes to pickup item.

This place was reliable until a few years ago today it is nothing more than a headache if you return something that is defective they open a huge investigation it is very frustrating to repair a punctured tire They give you an appointment in the next 15 days if You never call someone answers the phone from now on I will never buy here again.

They lost my business. My recent pick up experience, the guy was nice but didn't appreciate him smacking the outdoor candy canes off my back door while grabbing handle. Chocolate try I got, one of the chocolates was impossible to eat. I did reach out and got refunded for that. Manager from the store was nice at 1st, then ignored me then wasn't real friendly in his 2nd reply. Seemed not to care about how I felt. Reached out online to customer service and they have yet to answer but doesn't seem like they're going to. Can't stand being ignored by anyone, and when they don't care about my experience.

The only thing I purchased from this Company was tires. My light indicator came on so I ask Justin a manager to take a look and tell me what was wrong. The indicator needed to be replaced. The part was ordered and put in. I was so surprised to get a text message hours later to tell me about a vehicle inspection report. Most business ask you if you want it or not. However, the manager never ask and the report was done. After reviewing the reviews on this place of business I see why it only gets one star. “run Run RUN”, and don’t look back

Ordered three types of candies, ButterToffee's which are very good, Carmel Cremes, darker than one's found in local stores which seem to have sat around for a bit but are edible, and now the Spearmint Mints which taste nothing like Spearmint ( more like peppermint ) and then when you try to get refunded you have to fill out paper work which is more extensive than needs to be also if you paid through PayPal you have to do even more follow up work for that process and finally you have to pay to ship products back so to exaggerate a bit here you paid let's say $12 for mints they all suck then to ship back cost $5 you get a very small % for a refund. My message is BUYER BEWARE !!!