Blain's Farm & FleetReviews of farmandfleet.com

August 4th 2020, i placed a review that was horrible regarding Waukesha's Blain's Farm & Fleet, nobody from the store or corporate chose to contact me and make things right. Horrible customer service.

I just had the worst customer service experience at farm & fleet in the returns department at Eau Claire just now. 6:45p, heavy set woman. Yikes, farm & fleet, I was about to send $175 and considering $450 worth of striker gear, but I wasn’t able to return a $30 unused tip up. It’s not really that big of deal, but the way I was treated after I was just told I could exchange it: beware of this particular woman. Yikes

I placed an order on 12-17-2020. The order went through and in minutes I received an email stating that the order was cancelled -- no explanation at all. I called their 800 number and spoke to a representative that said she would send an urgent notice to have "corporate" contact me within 48 hours. After 48 hours, with no phone or email contact, I called back and spoke to another representative that said she would have to contact "corporate" and have them contact me. It appears they have no clue and just give you a canned response. I was trying to purchase some last minute gifts, but by the time I hear from them Christmas will have passed! I will go elsewhere to purchase my items. Overall I would give them zero stars, but you have to give at least one star to leave a review.

I ordered an item and 2 days later got an email about it being cancelled so I ordered from another retailer. I was told that it was cancelled because they couldn't verify my credit card. I verified it and ordered another one of the same item. Same issue, but the representative told me, when I called again, that the card had been verified and I could ignore the cancellation email. The website showed the order was in progress. Over a week later I got another email that it had been cancelled even though it is listed on the website as in stock. I finally gave up and paid $25 more and purchased from Amazon. Will not attempt to do business with this company again. Great prices, but you won't get the product.

Frustrating experience after checking on line for an item The closest store is 1 hour away. I checked for y=the item the show 12 in stock at RW1. So after driving there I can't locate the item. I get help he tells me they have 12 in stock 1/2 house later he and the mgr. let me know it must be a computer mix up. They do not have them. So in the way out I buy a different item pay for it then I'm told the are out of them but I can by the floor model. DO I get a discount because its a floor model mgr says no! That doest'r seem right. Not happy I buy the item and was told to drive to the pick up area long the side of the store. Which I do. I'm the only car in line. I go in give the pick up slip to the attendee. He says I go get you item. Then 2 cars pull up behind me. Hw says pull over to bay 1 and I'll get you item. I wait and wait looking back he is now loading the car that pulled up behind me. I walk back wait until he has finished the loading. I ask the attendee wasn't I next in line? He says yes but I'm here alone. I replied I understand but weather you have 1 or 5 working does not change the fact I was before the costumers behind me. he says you are right I'm sorry and finally loads me. What a bunch of crap. Going there was a frustrating experience.

Ordered a chair online. When the chair arrived, it was totally the wrong chair and one arm to the chair they sent me wasn’t even attached to the chair. Then I had to drive over 20 miles one way to return the chair for a refund to avoid the hassle of sending it back thru the mail... not to happy!

I have tried to order several times online for pickup at the Davenport IA store. Every single time I can watch the online stock go down to zero before my order is picked. (Turkey fryer) DO NOT use the online order system. It SUCKS. Heck, even in store inventory is jacked. I paid for 2 bags of black diamond sandblast material they said was in stock. Went around back to pick it up and "inventory was inaccurate". Took weeks to actually get it. Will be shopping Theisens from now on.

Ordered a bunch of bear creek soup bowls for long term storage and come to fond out most of the cups they sent went bad in a month. If they send me food thats about to go bad they will do that to anyone