Finance of America Reverse Reviews | Read Customer Reviews of fareverse.com

Finance of America ReverseReviews of fareverse.com

4.1621 reviews
Investments & Wealth
8023 East 63rd Place, Suite 700, Tulsa, Oklahoma

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Finance of America Reverse

About Finance of America Reverse

NMLS ID #2285 (www.nmlsconsumeraccess.org)• BBB A+ rating & preferred partner of the Financial Planning Association• Industry's only concierge team to work one on one with borrowers' post funding to ensure positive long-term outcomes • FAR retains servicing of loans and has commitment to borrower for life• Proprietary product HomeSafe® - lending limits up to $4m• One of the oldest reverse companies• Offers additional income stream - homesharing through Silvernest

Finance of America Reverse (fareverse.com) has 621 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.

Also known as: fareverse.com
Website: fareverse.com
Category: Investments & Wealth
Location: Tulsa, Oklahoma
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 78% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Finance of America Reverse reviews

621 approved reviews, newest moderated first

customer
Sep 22, 2021
Always helpful and willing to work with…
Always helpful and willing to work with you. I am glad I decided to go with Finance of America. As long as you stay in touch and on schedule.....there is a light at the end of the tunnel.
Response from Finance of America ReverseDec 17, 2021
Hi Peggy, We appreciate your feedback and are so happy to hear that your experience was fantastic! Finance of America Reverse strives to provide our customers with a knowledgeable team to help you through the journey as painlessly as possible.
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Jim S.
Sep 22, 2021
Although I have always kept my real…
Although I have always kept my real estate tax and home insurance up to date and so advised your company, on several occasions your company has claimed to not have received my messages to that effect. It would appear your various offices or departments do not comunicate with each other. Knowing that interest rates have declined, I've ask if you would reduce my rate. The answer is no and in fact as recently as two weeks ago I ask again and talked to one of your representives. He took my information and never returned my call. As a result of my experiences with your company, I have begun negotiations with another Reverse Mortgage company who have offered much lower rates. I'm sorry, but that is a brief history of my experience. Jim Stewart
Response from Finance of America ReverseDec 20, 2021
Hi Jim, We regret that your experience with FAR was less than optimal. We appreciate the feedback and would like the opportunity to better understand what happened in this instance. Someone from our borrower care team will be contacting you directly.
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Dominic L.
Sep 22, 2021
I found that France's was very represents the best of your company.
I found that France's was very knowledgeable and personable! It is always a pleasure to work with somebody who knows their business and does their best to understand what the client wants and needs. The only drawback, which I am sure all finance companies have, is the amount of paperwork that is necessary. France's is a credit to your organization, and although I have talked to many refi companies, her explanations and understanding of how to talk to the client make her an exemplary employee.
Response from Finance of America ReverseDec 20, 2021
Hi Dominic, We are delighted to hear that you felt supported by Francis throughout your journey with FAR. We strive to ensure our customers have all information necessary to make the best decisions toward their financial goals. Please reach out if there is anything we can do for you in the future.
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James S.
Sep 22, 2021
To much to write about
To much to write about
Response from Finance of America ReverseDec 20, 2021
Hi James, We appreciate you taking the time to leave a review and will use this as a learning experience to train and implement new processes. If you still require additional information, please call us at 866-615-1257 and we'll be able to assist you. Again, we apologize for any inconvenience this has caused as customer service is our highest priority.
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Irv N.
Sep 22, 2021
Am well satisfied !
Am well satisfied !
Response from Finance of America ReverseDec 20, 2021
Hi Irv, Happy to hear that you felt confident with our FAR team as we strive to make our customers feel well informed and supported through the process. Please let us know if we can help with any future financial needs.
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Lynette R.
Sep 22, 2021
Christine was rude!
Christine was rude. I’ve said that before. I went with a company that couldn’t match you but Wen was very patient and didn’t try to make me feel stupid. I will be referring him to a friend that has to get a reverse mgt to save her home
Response from Finance of America ReverseDec 20, 2021
Hi Lynette, We regret that your experience with FAR was less than optimal. We appreciate the feedback and would like the opportunity to better understand what happened in this instance. Someone from our borrower care team will be contacting you directly.
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Francis K.
Sep 22, 2021
An existing customer with a good…
An existing customer with a good working relationship, I resisted the multiple approaches from mortgage companies that had promises with no significant track record. I choose your company because Ernie Sambrano responded to my questions with answers that worked well with my previous experience as a lease marketing rep. I developed a trust with Ernie that is crucial in a transaction this large.
Response from Finance of America ReverseDec 20, 2021
Hi Francis, We appreciate your feedback and are so happy to hear that your experience was fantastic! Finance of America Reverse strives to provide our customers with a knowledgeable team to help you through the journey as painlessly as possible.
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Jonathan G.
Sep 22, 2021
This is our 15 th mtg over the last 40+…
This is our 15 th mtg over the last 40+ years. Monica Emmert deserves great praise Shepard I g the process. Her Timely communication and solving the challenges that always happen was outstanding. She is a great representative for your organization.
Response from Finance of America ReverseDec 20, 2021
Hi Jonathan, We are delighted to hear that you felt supported by Monica throughout your journey with FAR. We strive to ensure our customers have all information necessary to make the best decisions toward their financial goals. Please reach out if there is anything we can do for you in the future.
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