Finance of America Reverse Reviews | Read Customer Reviews of fareverse.com

Finance of America ReverseReviews of fareverse.com

4.1621 reviews
Investments & Wealth
8023 East 63rd Place, Suite 700, Tulsa, Oklahoma

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Finance of America Reverse

About Finance of America Reverse

NMLS ID #2285 (www.nmlsconsumeraccess.org)• BBB A+ rating & preferred partner of the Financial Planning Association• Industry's only concierge team to work one on one with borrowers' post funding to ensure positive long-term outcomes • FAR retains servicing of loans and has commitment to borrower for life• Proprietary product HomeSafe® - lending limits up to $4m• One of the oldest reverse companies• Offers additional income stream - homesharing through Silvernest

Finance of America Reverse (fareverse.com) has 621 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.

Also known as: fareverse.com
Website: fareverse.com
Category: Investments & Wealth
Location: Tulsa, Oklahoma
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 78% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Finance of America Reverse reviews

621 approved reviews, newest moderated first

Marvin & Rebecca T.
Oct 2, 2021
Andrew was very helpful in helping us…
Andrew was very helpful in helping us understand the "numbers." No matter our questions, he took time and answered back, explaining in detail and made sure we were satisfied.
Response from Finance of America ReverseDec 6, 2021
Appreciate your feedback! We are so happy to hear that Andrew was able to support you and explain the sometimes daunting details. We strive to ensure you have all the information needed to make informed decisions. Please let FAR know if we can help you with anything in the future.
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Judith
Oct 2, 2021
It worked but it took forever
It worked but it took forever! We were in escrow with another company but because we were with Finance, at the time, they intervened and offered us a better rate. In the future, we’ll save money but we felt that the process was dragged out so Finance could make a bit more money.
Response from Finance of America ReverseDec 2, 2021
Thank you for your feedback as we do use for improving our process. We understand your frustration on the timeline as some times this process takes longer than anticipated especially when working with third parties and needing 2 appraisals. FAR strives to communicate with our customers throughout the journey to ensure they feel supported. Please let us know if there is anything we can do for you.
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judith J.
Oct 1, 2021
A VERY DISSATISFIED CUSTOMER!!!
I would never consider this company to anyone!!!! I never borrowed much too begin as the finance charges were high, so when we were able to refinance to a lower rate we went through so much of back and forth nothing seemed to be going right. WE were told everything was all set and then something else would come up. By the time it finally went through{AFTER A YEAR!!!!!} so much more of the finance charge had accrued,which was horrible!!! WE decided to sell and what we had to pay in finance charges were ridiculous. That never would have happened if things were handled in a more professional manner!!!! Horrible company!!!!!!
Response from Finance of America ReverseNov 16, 2021
Hi Judith, Thank you for bringing this to our attention. We appreciate you taking the time to leave a review and will use this as a learning experience to train and implement new processes. If you still require additional information, please call us at 866-615-1257 and we'll be able to assist you. Again, we apologize for any inconvenience this has caused as customer service is our highest priority.
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Courtland L.
Oct 1, 2021
Matt Anderson
Matt Anderson was the most professional and pleasant person to work with and I couldn’t say enough good things about him. He went beyond and above to me our needs. He was so patient and so very helpful, I will give you guys a five stars.
Response from Finance of America ReverseDec 6, 2021
Thank you for your feedback! We are delighted to hear your experience with the FAR team (we love Matt too) was positive. We strive to ensure you feel supported and educated throughout the process. Please let us know if there is anything further we can do to help you achieve your financial goals.
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Mona T.
Oct 1, 2021
Took our info and never replied !!!
Took our info and never replied !!!
Response from Finance of America ReverseDec 9, 2021
Hi Mona, I'm so sorry to this. Please reach out to 866-615-1257 and somebody will be available to assist you in achieving your reverse mortgage goals.
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Lanette S.
Sep 30, 2021
Customer Service was very good
Customer Service was very good. No long waits. Quick answers. Unfortunately, FAR apparently cannot increase the line of credit on my mortgage with a new appraisal, but a refinance is required.
Response from Finance of America ReverseDec 2, 2021
We appreciate your feedback Lanette and hope that we can help you with your refinance. Please let us know if there is anything we can do to help you achieve your goals.
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Laurence E Martin I.
Sep 30, 2021
Reverse of America just fine except for…
Reverse of America just fine except for overly detailed document requirement for CONDOS when refinancing.
Response from Finance of America ReverseDec 9, 2021
Hi Laurence, Thank you for taking the time to leave a review about your experience with FAR. I understand that filling out paperwork and documents during the refi process can be tedious, but I'm happy to hear that you were able to achieve your goals in the end. Please let us know if there is anything further we can do.
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Fred M.
Sep 30, 2021
Took longer then I expected
Took longer then I expected. Line of credit took longer then I was told.
Response from Finance of America ReverseDec 9, 2021
Hi Fred, Thank you for taking the time to leave a review about your experience with FAR. I understand how frustrating long waits can be and I apologize for the miscommunication on the amount of time the refi process can take. I'm happy to know that through it all you were able to achieve your goals with us. Please let us know if there is anything further we can do for you.
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