Dhanushka G.
This is a total scam
This is a total scam. They charged over 50% when I tried to change the date/ask for a refund due to the Corona pandemic. Please do not waste your money.
Response from FareScanApr 30, 2020
Dear Customer, Thank you for taking time out of your busy schedule to write to us and express your grievances on how our service does not meet up with your expectations. Providing a great customer experience is very important to us, and we are sorry that your initial experience did not meet that standard. We see that your query has been resolved and a refund has been processed. We appreciate the chance to work with you to resolve the situation and remain available if you have any further questions or concerns. Our customer reviews are very important to us, and we hope that you will be willing to revise your review based on your further experiences. Please accept our sincere apology for the difficulties we have caused you. Our aspiration is to keep you as one of our most valued customers, hope to hear from you soon. We appreciate your time and your business. Thanks & Regards, April Farescan.com




