Akhil T.
Most horrible site for flight booking
Most horrible experience with this site.They charged me 400$ for a ticket when my credit was more than the actual ticket cost and when I cancelled the ticket after using half way, they said I will only get 150$ as refund, which I have not received till now, the customer care was rude and asked me to contact the airline directly.They are fraudsters, request everyone to book through airline directly instead of this fraud website.Even after an year there is no indication of getting my refund from Farescan,adding this to the review on 24-Jan- 2022.
Response from FareScanMar 18, 2021
Dear Customer, We regret the inconvenience caused to you. Please be informed that Air India is not providing any refunds as of now. However, as airlines keep updating their policies, we are closely in touch with them and the moment they open the option for refund, we will expedite the same. You are requested to allow us sometime to work with the airline and get the refund processed. However, we are completely dependent upon the airline for the refund. We would also reuest you to send an email directly to the airline copied to us as well. This would make our case more stronger. We appreciate your patience and understanding. Thank You, Farescan




