Ravi G.
Unprofessional, wrong and unethical practices !
I am trying to rebook a Air India flight using credit from a COVID cancellation. While Air India has confirm that there is no fare difference in my booked class, Farescan is charging me $2400 for re-booking ! Downright unprofessional, wrong and unethical practices - stay away !
Response from FareScanApr 7, 2021
Dear Customer, We regret the inconvenience caused to you. However, our main objective is always to ensure utmost customer satisfaction at all levels and find the most suitable way to fix their problems without any delay. One of our supervisors will get back to you soon and resolve the issue. We apologise for all the difficulties you may have faced. Appreciate your patience and understanding. Thank You, Farescan




