Lourdes B.
Zero starts!
Zero starts!! I booked my flight on sunday night for less than 570 dollars, I received a reservation email saying the e-tickets will be sent shortly. I waited, sent emails asking for the e-tickets and no response... I called and they said there was an issue with the fare due to some taxes fees and the price was around 587 ish (17-20 dollars more than before) ... I said it's ok, charge the new amount I just want my e-tickets, the agent said .. an email will be sent shortly (30 min), on tuesday I called again ... they said everything is fine .. it was just some problem with the office because the weekend bla bla.. but the price remains the same and everything is fine, expect your tickets by the end of the day... again nothing.... Wednesday I used the online chat and they told me that the new fare was now 854 dollars with no apologies or excuses at all, at the same time I was on the phone with Anna (she was very polite and nice and did apologize for what happened and tried to find a solution) however she said that there was no other cheap flight at the moment (of course 3 days later there is no way) so I decided to cancel my trip because of the the first agent lied to me and said everything was fine!!! Last time I used cheapfaremart and it was great... this time I thought i was with the same company but NO!! faremart is a SCAM!
Response from Faremart.comSep 12, 2019
Dear Traveler, We apologize for the inconvenience caused. We are trying to connect with you and want to understand the issues faced by you. We are unable to reach you, so request you to please connect with us at 1-844-307-7306 and ask for any available Supervisor to help you get to a satisfactory resolution. Thanks and Regards Reservations www.faremart.com 1-844-307-7306