Victor M.
Great service
Great service
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Faremart.com (faremart.com) has 722 customer reviews on Five Star Index, with an average rating of 2.8 out of 5.
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Activities & Tours · Wilmington, Delaware
Excellent

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Excellent

Activities & Tours · Middletown, Delaware
Excellent

Activities & Tours · Dover, Delaware
Excellent
722 approved reviews, newest moderated first
Victor M.
Great service
Susana Quinteros M.
Sabrina is excelente costumer services, excellent attention, great experience and in the future I'll come back for make reservation.
Juan D S.
The attention was remarkable, although I had to pay more than I supposed to paid at the website, because whatever reason, so, it wasn't cool.
pasha K.
UPD: I tried calling the number from the reply, got an automated message that the number wasn’t set to receive calls. Only more reasons to be suspicious about this company. Save yourself some time and take your business elsewhere. I tried to book a flight from US to Paraguay with them. Everything seemed normal, until it wasn't. I received a call in the middle of the night from a Faremart manager who said they needed a scan of my passport and a picture of my credit card (FYI: My bank is not in the US, it is a large and well-respected international bank, never had any security issues). It was a little alarming, but I'd seen similar security measures before, just not in the US. I ended up sending both. The same person followed up in the morning with another call asking for the photo of the back of my card this time. At this point I was fairly certain it was a scam, so I edited out my CVC, but the signature and other details were still visible. The third call followed shortly after, the person on the other end was so very angry he started yelling at me in a foreign language, I lol'd and hang up. Unsurprisingly, I received the Card Verification Failure. Never buy anything from them.
Response from Faremart.comDec 4, 2019
Dear Traveler, We apologize for the inconvenience caused. As we are not able to locate your booking we are unable to connect with you and want to understand the issues faced by you Since we are unable to reach you, so request you to please connect with us at 1-800-965-5819 and ask for any available Supervisor to help you get to a satisfactory resolution. Thanks and Regards Reservations www.faremart.com 1-800-965-5819
Jorge A.
I booked a low fare flight with them through Skyscanner and 1 hour later they called be saying the fare had gone up and I had to pay the higher price. I fell for it and agreed to pay the higher fair. A few hours later they sent me an email that my credit card company had denied the charge and to contact them. They tried to play the same trick on me a third time...I contacted my credit card company who denied any charge being billed. I have a text alert that comes in whenever anything is charged to my credit card, and no alert was sent to me either. Do not use them at all! Use a reputable agency such as Expedia or Kayak. Two days later I received a call from a supervisor concerned the the bad review I placed. I told him I would not be changing it and stood by what I wrote. I told him to check similar reviews such as mine. They responded a day later saying they were not able to contact me and could not respond to my review....
Response from Faremart.comDec 4, 2019
Dear Traveler, We apologize for the inconvenience caused. As we are not able to locate your booking we are unable to connect with you and want to understand the issues faced by you Since we are unable to reach you, so request you to please connect with us at 1-800-965-5819 and ask for any available Supervisor to help you get to a satisfactory resolution. Thanks and Regards Reservations www.faremart.com 1-800-965-5819
Alnettia W J.
Rufus was very helpful with my ticket purchase. Seat selection was also done at the time of confirmation. Just be aware that prices may change at the time of confirmation, it is not a significant amount but it will or could vary.
Linda
Faremart.com is a scam. Booked the flight twice and it got cancelled twice and they were claiming I was committing a fraud. This is ridiculously. The rep probably got mad because I said its fine that the flight got cancelled and I will re-book through another agency. Probably upset because I did not fall for their scam.
Response from Faremart.comNov 24, 2019
Dear Traveler, We apologize for the inconvenience caused. We are trying to connect with you and want to understand the issues faced by you. We are unable to reach you, so request you to please connect with us at 1-844-307-7306 and ask for any available Supervisor to help you get to a satisfactory resolution. Thanks and Regards Reservations www.faremart.com 1-844-307-7306
Tammy B.
Nashton very professional and understanding with my problems, of not being able to get my spirit email account working. He booked the flights for me. Made me relaxed and relieved from the stress of what to do.