Angels I.
January 31st I purchased a plane ticket…
I appreciate faremart getting back to me about the problem with the payment.. They reassured me that everything was fine and that I had no problems with my flight at all. Somebody did reach out and finally corrected the problem. One thing about travel is it's stressful enough without having to worry about your plans getting messed up. But they rectified it. Thank you so much for attending to this issue and addressing the problem..
Response from Faremart.comFeb 12, 2020
Dear Ms.Beavers, Thank you for sharing your experience with us! We want you to feel comfortable sharing good or bad news with us. I'm sorry that your experience with us fell short of expectations. I also want to thank you for giving us a chance to make things right. I would like to inform you that your reservation is confirmed and we have shared the ticket number with you. Also, we have already charged the amount for the same reservation from the mode of payment provided by you. We are further investigating the issue with our corresponding team to understand and check where the discrepancy occurred. Our dedicated team is already working in your matter. Request you to give us 24 hours time once we work on this case, let us get the response from our correspondent team for the payment issue and one of our supervisors get back to you with the information. Meanwhile, for any information or concern request you to please connect with us at 1-844-307-7306 and ask for any available Supervisor to help you get to a satisfactory resolution. Thanks and Regards Reservations www.faremart.com 1-844-307-7306



