FareHarborReviews of fareharbor.com

Excellent telephone support today from Guta - she helped me create a Promo code for our business. Thankyou for your patience.

FareHarbor has been an absolute game-changer for our business. From the very beginning, they’ve been by our side, helping us transition seamlessly into the digital world. Their platform is intuitive and powerful, but what truly sets them apart is their team. The level of support and care we’ve received over the years has been nothing short of exceptional. The staff is not only incredibly knowledgeable but also genuinely invested in our success. They take the time to understand our needs, offer tailored solutions, and are always just a message away when we need help or advice. After almost three years of working together, we’ve just taken the next step and agreed to upgrade our (already upgraded!) website — a decision that came naturally after seeing firsthand how reliable, proactive, and trustworthy they are. We’re grateful for this partnership and excited about what’s ahead. If you’re looking for a booking system backed by a team that truly cares, FareHarbor is the one to trust.

I've been working with Fareharbor for a number of years now, and two things stand out - the user friendly nature of the booking system, and the business support. Becky is currently my account manager, and she is prompt, engaged and courteous. Over the past couple of months the support team has been a little slower to respond to requests than in previous years but hopefully this is a blip rather than a trend. Thanks everyone!

Alberto e martina sono bravissimi!! Sempre presenti e sempre pronti ad aiutare! Grazie mille Ragazzi!

Pedro's work was excellent. As well as giving ideas for improving the sales flow, he made the changes himself and helped a lot.

Every year I have the SAME issues setting up my calendar and availability. If I hadn’t put so much time in this, I’d change to any other booking platform- but since I thought they finally got it right, I didn’t. Now my season’s kicking off and I really wish I had!! Don’t use this software, even for a simple set up. They are slow, and they are incompetent. The best thing they have going is the user interface because it’s one of the few that looks good. But it’s not worth the headache.

Simple Efficient What else?

We've been using FareHarbor on a daily basis to manage our tour bookings, and overall, the experience has been very positive. The platform is intuitive, reliable, and highly customisable, which allows us to adapt it to the specific needs of our business. The calendar and manifest tools are essential for our day-to-day operations, and the integration with our website works seamlessly, ensuring a smooth booking experience for our customers. One of the things we value most is the responsive and helpful support team, whenever we need assistance or have questions, they’re quick to respond and provide clear solutions. Highly recommended for tour and activity businesses looking for a professional booking management solution!