FareCompareCOVID-19 FAQWe know many FareCompare users had their travel plans impacted by COVID-19. We hope first and foremost that you remain safe during this difficult time. Here are answers to some common questions:Why is FareCompare still promoting travel offers and tracking price changes? Travel restrictions vary in multiple countries and we are adjusting the departure dates for flights in our emails to match these restrictions. Of course we want you to follow the restrictions set up by your health and government officials.How can you cancel a flight or move the departure? You will need to contact the airline that you booked your ticket with (FareCompare does not handle transactions). Look for an email that has a confirmation number. This should also have the airline's contact information.Will airlines charge you if you change your departure?How do you know if you can fly to a certain destination? Either contact the airline if you know which airline you want to use, or visit the government site for your destination.What can you do while waiting for travel restrictions to end?COVID-19 Flight Info & Travel Updates
FareCompare (farecompare.com) has 399 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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Luciana
Everything worked perfectly! I would definitedly buy a ticket offered by FareCompare again.
Response from FareCompareNov 27, 2018
Good morning, We appreciate your comment and thank you for recommending us! We're so happy to hear you enjoy using FareCompare. Safe travels, FareCompare Customer Support
Junior B.
Excellent service
Response from FareCompareNov 27, 2018
Hi, We appreciate your comment and appreciate your review. Safe travels, FareCompare Customer Support
TravelerGeorge N.
Very useful and precise.
Response from FareCompareNov 27, 2018
Hi, We appreciate your comment and thank you for recommending us. We're happy to hear you enjoy using FareCompare. Safe travels, FareCompare Customer Support
Neh
Ty for the trip.. Ticket booking took sometime and i thot it cancelled but within 15 mins I got d ticket in my mail..
Response from FareCompareNov 27, 2018
Hello, We're glad that we are able to assist you in comparing airfare prices. We're sorry it took a while to complete your booking. Unfortunately, we cannot assist with airline websites. We are glad to hear that you were able to secure a great price and we hope you have safe travels! Thank you, FareCompare Customer Support
dell
all went well
Response from FareCompareNov 27, 2018
Hi Dell, We're glad that we are able to assist you in comparing airfare prices. Thanks so much for the nice comment and your review! Safe travels, FareCompare Customer Support
Helen
When I signed up, I expected to just get fares from Tampa to Richmond not just random places. Or maybe I misunderstood your services.
Response from FareCompareNov 27, 2018
Hi Helen, We offer a variety of deals via email. You can watch a specific itinerary and get price alerts (such as your Tampa to Richmond trip) but we also offer great travel deals and advice. If you would like to change what kind of emails you get, you can do so in your user profile on www.farecompare.com or shoot us an email at [email protected] and we will be happy to help you! Safe travels, FareCompare Customer Support
Traveler
I was able to buy the lowest priced ticket available just by watching my email from FareCompare.
Response from FareCompareNov 27, 2018
Hello, We're really happy to hear you enjoy saving money by using FareCompare. We appreciate your comment and thank you for recommending us. Safe travels, FareCompare Customer Support
Viajero
Muy buen experiencia y de gran ayuda
Response from FareCompareNov 27, 2018
Gracias!
