FareCompareCOVID-19 FAQWe know many FareCompare users had their travel plans impacted by COVID-19. We hope first and foremost that you remain safe during this difficult time. Here are answers to some common questions:Why is FareCompare still promoting travel offers and tracking price changes? Travel restrictions vary in multiple countries and we are adjusting the departure dates for flights in our emails to match these restrictions. Of course we want you to follow the restrictions set up by your health and government officials.How can you cancel a flight or move the departure? You will need to contact the airline that you booked your ticket with (FareCompare does not handle transactions). Look for an email that has a confirmation number. This should also have the airline's contact information.Will airlines charge you if you change your departure?How do you know if you can fly to a certain destination? Either contact the airline if you know which airline you want to use, or visit the government site for your destination.What can you do while waiting for travel restrictions to end?COVID-19 Flight Info & Travel Updates
FareCompare (farecompare.com) has 399 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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Lisa
Very happy with results produced by FareCompare. Would recommend it to others.
Response from FareCompareNov 27, 2018
Hi, Thank you for recommending us. We're happy to hear you enjoy using FareCompare for your travel needs. Safe travels, FareCompare Customer Support
Traveler J.
An enjoyable experience thank you and I had a wonderful trip
Response from FareCompareNov 27, 2018
Hi Jessica, We're happy to hear you had a great experience using FareCompare. We appreciate your review and thank you for recommending us! Safe travels, FareCompare Customer Support
Traveler
While the fares displayed in your emails may be legally true they are deceiving. I have never been able to secure anything even close to your published fares. These ads are employing your basic bait and switch tactic. This ploy is used to lure the subscriber on to your paying advertisers' websites.
Response from FareCompareNov 27, 2018
Hello, Thank you for taking the time to write a review. We are so sorry that you have had this experience. Our emails do send the cheapest available flights but because of demand and flight purchases made by other customers, not all flights/prices are available for an extended amount of time. The best thing to do is to be ready to purchase as soon as you see the deal or price alert email. If you ever need any assistance, please email us at [email protected]. We are happy to help with your search. Safe travels, FareCompare Customer Support
Traveler
Es buenísimo confiable y práctico!!!
Rajendra K.
Very informative and helpful
Response from FareCompareNov 27, 2018
Hi Rajendra, We're glad you found FareCompare to be helpful. We appreciate your review and thank you for recommending us to others! Safe travels, FareCompare Customer Support
Traveler
You are the bridge of everyone's life in helping us to find cheap and affordable airfare.
Response from FareCompareNov 27, 2018
Hi, Aww! We really appreciate your comment. We're happy to hear you enjoy using FareCompare. Safe travels, FareCompare Customer Support
Roger W.
no problems, booked with no fuss
Response from FareCompareNov 27, 2018
Hello, We're happy to hear you enjoyed using FareCompare. Thanks for the review and for taking the time to recommend us. Safe travels, FareCompare Customer Support
rajesh N.
excellent job done for your individual customer keep it up
Response from FareCompareNov 27, 2018
Hi Rajesh, We appreciate your comment and thank you for recommending us. Safe travels, FareCompare Customer Support
