FareCompareCOVID-19 FAQWe know many FareCompare users had their travel plans impacted by COVID-19. We hope first and foremost that you remain safe during this difficult time. Here are answers to some common questions:Why is FareCompare still promoting travel offers and tracking price changes? Travel restrictions vary in multiple countries and we are adjusting the departure dates for flights in our emails to match these restrictions. Of course we want you to follow the restrictions set up by your health and government officials.How can you cancel a flight or move the departure? You will need to contact the airline that you booked your ticket with (FareCompare does not handle transactions). Look for an email that has a confirmation number. This should also have the airline's contact information.Will airlines charge you if you change your departure?How do you know if you can fly to a certain destination? Either contact the airline if you know which airline you want to use, or visit the government site for your destination.What can you do while waiting for travel restrictions to end?COVID-19 Flight Info & Travel Updates
FareCompare (farecompare.com) has 399 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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Georgie
Didn't find any good deals with Fare Compare
Response from FareCompareNov 27, 2018
Hello Georgie, Thank you for taking the time to write a review. We are so sorry that you have had this experience. If you ever need any assistance, please email us at [email protected]. We are happy to help with your search! Safe travels, FareCompare Customer Support
Traveler
Gives very good inputs. Has helped me a lot. Bit slow sometimes.
Response from FareCompareNov 27, 2018
Hi, We appreciate your comment and thank you for recommending us. We're happy to hear you enjoy using FareCompare. We are sorry to hear that the site can be slow for you. It's best to use a desktop with an internet connection as there is so much data and info coming in. If you continue to have any trouble, please email us at [email protected] so that we may assist you. Safe travels, FareCompare Customer Support
Traveler
It would be better if one could compare 2 side by side
Response from FareCompareNov 27, 2018
Hello, We appreciate your comment and suggestion! We will pass this idea on to our developers. Thanks for taking the time to help us make FareCompare awesome. Safe travels, FareCompare Customer Support
Traveler
Thank you Farecompare. Using Farecompare we were reassured we paid a fair price for our tickets
Response from FareCompareNov 27, 2018
Hello, We're really happy to hear you have had a good experience using FareCompare. We appreciate your comment and thank you for recommending us. Safe travels, FareCompare Customer Support
Fred F.
Nice! I like this company very much! I highly recommend it.
Response from FareCompareNov 27, 2018
Hello, We appreciate your nice comment and thank you for recommending us. Safe travels, FareCompare Customer Support
Varie
Easy to use and easy to navigate through the app.
Response from FareCompareNov 27, 2018
Hello, We're happy to hear you enjoy using FareCompare. We appreciate your review and thank you for recommending us. Safe travels, FareCompare Customer Support
Paul M.
I find the best fares with just going to the airline itself.
Response from FareCompareNov 27, 2018
Hello Paul, The golden rule of shopping for airfare: Always compare! Some folks fail to do this because they ‘know’ their favorite airline always has the best deal, but no airline always has the cheapest prices and not every single time on every single route, and we’ve proved it. If you don’t compare, you could pay too much. Safe Travels! FareCompare Customer Support
Traveler
Great flights and easy
Response from FareCompareNov 27, 2018
Hello, We're really happy to hear you like using FareCompare. We appreciate your comment and 5-star review. Safe travels, FareCompare Customer Support
