Consumer
Manual was transparent
Manual was transparent, kind, efficient, and quick to help me with booking two trips. Although I was afraid using a lesser known third party service, he reassured me on many of my questions I had right away. I am still waiting until the day prior to each trip to receive my boarding pass, which is normal under the circumstances, and I do trust that everything will go smoothly based on the process I went through with the company so far. Best of all I am saving nearly $400 with the help of Flight Fare Hub! Also, he was very kind enough to be able to put my booking on hold since I had issues with my bank card yesterday.