Nausheen A.
Everything is "OK" for my business
Everything is "OK" for my business. Live support is good. I resolved my issue with the support team

Fanytel offers virtual US, UK & Canada phone numbers for ultimate privacy and business control. Enjoy international calls & SMS at affordable prices too!
fanytel.com (fanytel.com) has 164 customer reviews on Five Star Index, with an average rating of 3.4 out of 5.
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Nausheen A.
Everything is "OK" for my business. Live support is good. I resolved my issue with the support team
Yaya
Customer service is below minimum. They do not answer emails like a professional business. Very short unprofessional 3 worded answers. Basically, each time there is an issue, they reveal there is zero guarantee to receive your msgs or otps. Price is great but not reliable for msgs and otps. Please work on your email communication style, it's not acceptable.
Response from fanytel.comAug 7, 2025
We’re sorry to hear that you’re not satisfied with the app. Your feedback is important to us, and we’d like to understand the issue better . Please feel free to share more details about the problem you’re facing at [email protected] .
Meikel le vise T.
I purchased an American number from their application in order to activate PayPal and Telegram, and when I completed the purchase process and received the number, I found that it did not know as if it was just a fake number. I contacted them via email and they responded to me that they are not responsible for a third party not activating the number. I requested that I be compensated or my money returned to me, and more than two days have passed and I have not received a response. I advise not to buy any numbers from them.
Johan A.
I've been using this service for a long time, and I can't imagine finding a better one. The support team is very efficient and responsive, and I've never had any problems using it. The only downside is that there are some bad numbers, but otherwise everything is great.
Response from fanytel.comJul 25, 2025
It is delightful to hear such positive words from our loyal customers .
Ctx Floki F.
Good service 🙂🙂🙂❤️👍🏻
The Big Store L.
I had purchased a virtual number (+1 515 377 0000) from Fanytel Business around 2 years ago, with approximately $9 account balance. The number was active and linked to important accounts, including WhatsApp. Suddenly, without any prior notice or communication, the number was deactivated, and the Fanytel app completely stopped working. I have been locked out of my account and balance. What’s more confusing is that the WhatsApp linked to this number still showed “last seen on 31 May 2025” and messages sent to it were getting double blue ticks (read) until 15 June 2025. This clearly shows the number remained active at least until mid-June 2025, which makes the silent termination even more suspicious and unacceptable. This is a clear case of negligence and unethical business conduct. As a paying customer, I expected proper communication or at least the option to port or transfer my number. But there has been no explanation, no support, and no access to either my number or balance. I demand an immediate resolution in the form of: Reactivation of the number, or A complete refund of the remaining balance. This review is intended to warn others — do not trust Fanytel for essential or business-critical services. If they can terminate an active number silently while it still works on WhatsApp, without refund or communication, they are not a reliable provider. Rating: ★☆☆☆☆ (1 Star)
Response from fanytel.comJul 17, 2025
We’re truly sorry to hear about your experience and appreciate you taking the time to share your feedback. Please feel free to reach out to our support team at [email protected] with the details, and we’ll do our best to help.
MD Ikram Hossain J.
I purchased a virtual number from Fanytel specifically for verification purposes, but it failed to receive OTPs and didn’t work for the intended verification services. When I requested a refund, I was told that since I had "used" the number, a refund was not possible. However, if the number doesn’t function as advertised, it has no value for the service I purchased it for. This lack of reliability, combined with an unfair refund policy, makes Fanytel a service I cannot recommend.
Response from fanytel.comJul 17, 2025
We’re sorry to hear you’re dissatisfied. Please understand that our goal is to provide a reliable service, and many of our users continue to use Fanytel successfully.
Michael L.
I almost gave the wrong evaluation due to my misunderstanding.
Response from fanytel.comJul 7, 2025
Hi Michael, Thank you for your feedback, and we're sorry for any confusion or inconvenience caused. We’d like to clarify that the SMS rate listed as $0.10 (10 cents) per message on our website is correct. It seems there may have been a misunderstanding — $0.10 is equal to 10 cents, not $0.0025. Each SMS sent is billed at this standard rate, regardless of message length (as long as it stays within one standard SMS segment).