Paul T.
I've bought some Zeta tents from them…
I've bought some Zeta tents from them through Amazon website and have some questions. There is no way to contact Fanttik directly, the Phone number (516)927-8658 they provide is bogus. They don't even return your emails. I file a complaint with Amazon about them already.
Response from FanttikJul 11, 2024
Hello Paul. We're very sorry to have caused you a bad experience. In order to better resolve your issue, the customer service number needs to be dialed during the MON-FRI 9AM-5PM (ET) business hours. Thank you very much for emailing us. Due to the large number of e-mails processed, e-mails replied by our customer services can easily go to the spam folder. Please double-check to see if you received our email in your spam folder (we already replied to you with an email on July 2nd). We have been waiting for further feedback from you. We have contacted you again via email. We hope to be able to solve your problem better. Fanttik Team

