FandangoReviews of fandango.com

Beware the service fees are non-refundable. It isn't worth using fandango. Each theater company has it's own app to purchase tickets.

Ever since my vudu library was migrated to fandango, I have been unable to log in. My old password didn't work, I reset my password and it still didn't work, and their customer service is non-existent. Basically, my video collection of over 300 films is history because of this worthless company.

I was excited to win four promo codes at in a Fandango draw back in May 2023. The cards clearly stated an expiry date of December 31, 2024. However, when I tried to use them recently, I received an error message stating the codes were expired. This is very disappointing, especially since they should be valid for another year. I reached out to Fandango customer support via email and phone explaining the situation and requesting assistance, but I have yet to receive a response. It's frustrating that a company like Fandango doesn't honor their promotions or even bother to respond to customer inquiries. Based on this experience, I would be wary of participating in any future Fandango promotions and recommend considering alternative ticketing platforms.

Stay away from Fandango, I had VUDU and any movies I bought were MY PROPERTY, under Fandango you purchase a license to watch the movies for the same price as buying it. What a scam!

This is an absolute fraud of a company. They refuse to honor a refund or a credit on a movie that was never attended. I contacted them via phone, email and chat, and they refuse to honor any type of refund at all, whatsoever. I can’t believe they’re allowed to continue business operations like this in the United States.Stay away from this fraud of a company.

I would give the review no stars. However, I had to enter something to write this review. I purchased 4 tickets at the same time I signed up for Fandango VIP. I did not receive the reward points. The tickets were for a 7pm movie that lasted 2 hours. When I spoke with their customer service, they are saying that I didn't get the rewards because I supposedly signed up for the rewards at 9pm. Hence, I was just walking out of the theater with my mom she is 84, walking slow and used the facilities. Even though it's obvious that their system has a glitch. They wouldn't assist in giving me the rewards that was due to me. Keep in mind they also charge an $8.oo convenience fee.

Fandango or vudu doesn't matter that they got their app on bluray players all over the world, now they decide they don't support bluray. I bought movies from them, paid them for those movies and now I cannot access them. No warning even though they have everybody's email and know who is accessing via bluray because they can't afford a big screen smart tv. Thanks for nothing crapdango and hope someone makes you feel the same kind of pain.

Fandango no longer supports older devices as of December 10,2024