FandangoReviews of fandango.com

I can never sign in even when I change my password, and I get the run around with the chat. It is horrible since it changed from Vudu.

Ive tried to buy ticket over fandango and im a member so i can get free ticket once a month. Ive paid my membership and I’ve try to use my points but no I can’t buy tickets cover fandango since Wednesday and I ve called support service yesterday . They told me that the problem is on website so I have to wait two hour and then I again could buy tickets cover fandango. Today is Friday and no I still can’t buy ticket over the fandango it’s want let me still .

Fandango is by far the worst establishment to even do business with . I’ve given fandango several opportunities to do right but it seems like they just went from bad to worse ! Everytime i try to order tickets fandango says purchase didn’t go through yet bank statement shows it went through and it’s pending . Then when you call or speak to customer service they say money is on hold and will be released back in 3-5 business days! Why is there a hold if the purchase didn’t go through ! Give yourself peace and don’t bother with fandango

I started the 7-day free trial when purchasing a ticket and wound up in the hospital before I could cancel it. I tried contacting fandago multiple times, explaining the situation and asking about a possible refund, and received the equivalent of a middle finger each time. Reading these other reviews makes me extra sad, I don't know how they still have a business when they are so unwilling to work with customers.

I cancelled my membership they day I signed up because I realized I wouldn’t need it, just saw I was still billed so I reached out to them and was told they can’t do anything about it. I haven’t used the Membership nor plan to, sad that such a large company is super shady

I bought tickets and food for the wrong day. I realized in time to use the online exchange/refund and that went smoothly... but during that time I had to find how to exchange/refund for the overpriced food I had purchased for my kids which you need to get a customer service rep. After waiting for the automation to go through all the prompts, I got to a customer service rep. He needed my info, the theater, and what I was calling for... I asked him if I could get the food refunded, but he told me the movie had already started. But you can see on my account I'm not at the theater because I exchange the tickets and that we'd been on the phone going through the details and now the movie has started. They offered nothing... can't wait to delete this app.

I have been a fandango customer since 2014. I bought 3 tickets and didn't realize I purchased the wrong day until the movie already started I wanted them for the next day and got a hold of customer service about accidentally buying the wrong date and they refused to change, credit or reimburse. I will never use Fandango ever again! deactivated my account and kicked to the curb just like they did to me.

If I could give a 0 I would, I purchased tickets for myself and my son for a movie and by mistake I purchased them for an incorrect showing, mind you the showing had already started. When asked if there was even an option to exchange, they kept saying sorry even though they acknowledged that this should not have happened. After this rest assure that I will never be utilizing Fandango for movie ticket purchases ever again in my lifetime.