FandangoReviews of fandango.com

The customer service is worst. They are trying to loot money from customers by saying Fandango benefits. The coupon code expired one day before as per customer service. What the heck is this? Are they trying to cheat ppl by giving wrong information.

They are responsible for streaming Live at The Met in HD at some cinemas and those cinemas have had issues with sound not matching video, blackouts, skipping, pixilating, etc. and they refuse to offer a refund or discounts. Don't use them unless you have no choice.

Worst company to use to purchase movie tickets... they do not refund lost almost 100$. Do not recommend 😒

Terrible company. The site is difficult to read and operate. Sorry Tom, I won’t see you at the movies anymore. Figure out how to help seniors see your words.

I have been a fandango customer for over a decade. I bought 2 tickets at 1:27 PM. Two minutes later I realized it was for the wrong day and immediately contacted customer service to exchange the tickets for the following day. They refused saying that the movie started at 1:15 PM. I did not want a refund only an exchange. I pointed out that they sold me a ticket after the movie had already started but they didn't care. They didn't even offer a discount or try to make me whole in any way. I will never use Fandango ever again! I've deleted the app and will share my experience with my network of friends and relatives.

The worst! Bought movie tickets charged my PayPal, and after the PayPal purchase went through it did not reconnect back to Fandango to finish the seat selection. Contacted them that they charged me and didn’t provide the tickets and they said since the movie occurred already no refund. Good thing PayPal doesn’t agree with them, a full refund coming from PayPal.

I purchased 3 tickets multiple times because I didn’t receive the proper confirmation and the tickets didn’t go into my wallet. It was obvious I purchased tickets twice by accident and one time from the wrong theater bc I was trying to purchase walking into the theater with my son and friend. They have a strict policy that will not meet the customers’ needs. Their service fee is a waste and I regret ever using this service. If you check their BBB complaints, they will not offer any exceptions with very valid reasons if the request is made “after airing”.

Don't buy movies on this application I own 199 movies that I can't download on my computer. The only way to download is on a moble device. And a moble device can't hold all that data . Basically you don't own the movies if their application goes down you lose all your movies . In this society now they want you to believe you own something but you don't I haven't bought anymore movies from this company