FanciviviReviews of fancivivi.com

After purchasing my wig I requested a cancellation and was ignored. After receiving the wig it didn’t match the description. (Lighter color) I requested a cancellation/return again no response.

I've been trying to reach Fancivivi about a return since the day I received the wig on March 18th. Your policy states 3 days. However, calls cannot be completed as dial from the phone number on your site. Your email store is understandable and no reply from your support email.

I ordered two wigs with my order.. Only one wig was delivered.. No one is responding to my emails.. It's been over a month now

Je n’ai toujours pas reçu ma commande impossible de les joindre et d’annuler la commande. Faites attention sur les réseaux sociaux avec les influenceuse qui vous raconte que du n’importemoi je me suis faites bien avoir.

Mauvais site j'ai acheté une perruque qui ne m est jamais parvenue De plus il ne réponde pas e mail Je déconseille fortement

Never received my unit no one has money to just give then there’s no number to reach out too this won’t happen again y’all shud be ashamed of yourself this is not cool like I said y’all won’t get me again

Jul 2024 I haven’t received my recent purchase and customer service is directing me to Instagram. I am fuming. It’s Sept 2024 now so at this point Fancivivi is being run by scammers who are taking money and giving nothing at all

Not good customer service at all. I’ve been waiting on my wig for over a week and don’t seem to understand why it’s not here yet. Nobody responds to messages and it’s purely unprofessional. My wig hasn’t even shipped yet. I needed this wig for an event and now have to figure something else out. I will be requesting my money back.