Fanatics CollectThe official marketplace for sports trading cards, Pokémon, and collectibles.
Fanatics Collect (fanaticscollect.com) has 392 customer reviews on Five Star Index, with an average rating of 3.1 out of 5.
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Nick K.
Did not resolve or solve anything
Response from Fanatics CollectSep 24, 2026
Hi Nick, thank you for taking the time to share your experience. We’re really sorry to hear this didn’t go the way it should have, this isn’t the standard we hold ourselves to. We’d love the opportunity to make this right. Please reach out to us directly at [email protected] and our team will prioritize your case.
Parm C.
Shipped me the wrong cards from black chrome. Complete miss representation of the product. Long time customer but after that experience, not a fan.
Response from Fanatics CollectSep 24, 2026
Hi Parm, thank you for taking the time to share your experience. We’re really sorry to hear this didn’t go the way it should have, this isn’t the standard we hold ourselves to. We’d love the opportunity to make this right. Please reach out to us directly at [email protected] and our team will prioritize your case.
Chris G.
Love the gifts and personal touch. Boosts are pretty bad though.
Response from Fanatics CollectSep 24, 2026
Hi Chris, thank you for the honest feedback, we appreciate you sharing both the good and the areas where we fell short. We’re always working to improve and your input helps. If there’s anything specific you’d like us to address, please don’t hesitate to reach out at [email protected].
Jeremy H.
Great customer service. Jumped and resolved my issue right away.
Response from Fanatics CollectSep 24, 2026
Thank you so much, Jeremy! We’re so glad to have you as part of the Fanatics Collect community.
Michael G.
Still trying to have an issue resolved where I only received one card when I ordered. If that gets resolved it would be 5stars
Response from Fanatics CollectSep 24, 2026
Hi Michael, thank you for taking the time to share your experience. We’re really sorry to hear this didn’t go the way it should have, this isn’t the standard we hold ourselves to. We’d love the opportunity to make this right. Please reach out to us directly at [email protected] and our team will prioritize your case.
stu D.
so much fun..for most part low risk low reward at low $$ levels but fun to rip anytime
Response from Fanatics CollectSep 24, 2026
Thank you so much, Stu! We’re so glad to have you as part of the Fanatics Collect community.
Cash
When I purchased two cards, one of them got shipped to the vault by mistake and then I had to turn around and pay to get the card that I already paid for and didn’t have to be shipped to the vault back from the vault which I still have not received
Response from Fanatics CollectSep 24, 2026
Hi Cash, thank you for taking the time to share your experience. We’re really sorry to hear this didn’t go the way it should have, this isn’t the standard we hold ourselves to. We’d love the opportunity to make this right. Please reach out to us directly at [email protected] and our team will prioritize your case.
Mark F.
I’m not a big fan of selling cards at auction and then having to wait a week for the buyer to process payment.
Response from Fanatics CollectSep 24, 2026
Hi Mark, thank you for taking the time to share your experience. We’re really sorry to hear this didn’t go the way it should have, this isn’t the standard we hold ourselves to. We’d love the opportunity to make this right. Please reach out to us directly at [email protected] and our team will prioritize your case.
