FamiPrintsReviews of famiprints.com

I have placed my order (order number FP113926) February 7th for a 20yr anniversary occasion. On February 10th I received a email saying that its shipped but no tracking order mentioned in that email. Again on feb 13th i recevied email saying that order is confirmed. I am totally confused about my order status. When i checked famiprints site for order status, it says that item has not shipped yet and the latest update was on February 7th with Received status. I have sent multiple emails to support to know my order status, no one reached out to me back. I am not sure about my order status now and not received my order so far. its been close to 3 weeks that i placed my order. Very disappointed with communication and experience.

Received item damage and when I contacted them they respond with assumption, it looks like a shipping issue so “that’s out of their control” and won’t take responsibility for that. Very convenient for them, cost $70 with shipping in total and they don’t stand behind their product and obviously don’t package properly then if it’s occurring during transport. Customer service poor, lacks integrity

I contacted customer service with no reply. I ordered 2 prints. One does not have the change I adked for. My second picture is awful and needs to be redone. AI was used obviously. Mine and my husbands faces do not look like us. 2bd.. tge color is very dark. It’s black all around, my wedding bouquet looks like black roses. I’m so disappointed

I really wanted what I ordered and I still have not received it. I have reached out multiple times still have not received the items I purchased.

Unfortunately you printed the incorrect lyrics to the song I requested This song lyrics are extremely important to the person that was receiving the gift I’d like it to be rectified asap

I wish I would have checked these reviews before ordering. I have yet to receive a tracking number. First email says they recieved my order, then shipped, then order is being prepared to ship. They do NOT respond to emails. I paid for 2 day shipping so I could have gift for my mom in time for Christmas. I’ll be contacting my credit card company to reverse charges. Go through Etsy.

I feel a little deceived. I received my order but it was not the quality that I expected. It seem cheaply made.

There is a big blue blotch that showed up on the grooms nose out of no where and no one has contacted me back on how to fix this issue even after I have submitted 2 tickets.